Welcome Desk Attendant

Starting Pay Range: $16-$18/hr

The Welcome Desk Attendant at the Mary C. Winder Center is responsible for providing a warm and welcoming environment for all who visit. Your ability to build positive relationships with community members and enforce policies with fairness will set the tone for exceptional experiences for all Oneida Nation Community Members.

What we value:

• Positive team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• We offer support for a successful journey, including hands-on training and opportunities to advance your career.

Why choose Mary C. Winder Community Center?

• Paid time off
• Variety of schedules
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

What you will do as a Welcome Desk Attendant:

• Provides exceptional customer service to all Community Center patrons by effectively answering any questions or directing to proper area for answers.
• Ensures the enforcement of the Community Center’s policies and procedures for all patrons, including risk and safety policies, dress code, and registration requirements.
• Maintains thorough knowledge of the member management system. Processes transactions and registrations with minimal error.
• Effectively answers any questions; or directs patrons to proper areas for answers to questions while at the Center or while answering phone call.
• Conducts or assigns facility tours upon request.

To be successful as a Welcome Desk Attendant, you'll need:

• Previous cashier or customer service experience. Must possess the ability to count money and make correct change. Ability to use Point of Sale system required.
• Certification (or become certified) in basic First Aid, CPR, AED.
• Excellent interpersonal communication skills.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, a recipient of the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.

Why You Will Appreciate Us:

We pride ourselves on offering an extensive array of benefits designed to enhance the well-being and professional development of our team members. These benefits include comprehensive medical, dental, and vision plans, providing you with peace of mind regarding your health. We support your financial future with a robust 401(k) plan and offer the security of life insurance coverage.

Our commitment to work-life balance and family support is demonstrated through our team member assistance programs. You'll also enjoy our paid time-off program, which includes paid holidays. At Turning Stone Enterprises, your wellness is a priority, and we offer various wellness programs to ensure you're at your best.

In addition, we understand the importance of career growth. Our career path planning and continuing education initiatives are tailored to assist team members in achieving their professional aspirations. Join us at Turning Stone Enterprises, where professionalism meets friendliness, and together, we'll embark on a journey of growth and success. We eagerly anticipate the opportunity to welcome you to our team.

#LI-DNI

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