We have other current jobs related to this field that you can find below

  • Bi-Lingual Customer Service Representative

    3 months ago

    Gaithersburg, United States ABSS SOLUTIONS INC Full time

    Job DescriptionJob DescriptionASI is recruiting for a Bilingual Customer Service Representative (CSR) will be responsible for Customer Service, Data Entry, and backup cashiering in Burtonsville, Maryland.Job Description: The CSR will report directly to supervisor in support of speed & red-light camera system violation processing. The data entry clerk will be...

  • Customer Service Representative

    3 days ago

    Gaithersburg, United States Aleron Full time

    Description Are you a Customer Service Representative who islookingto join one of the top companies within the Manufacturing Industry? Are you looking to further your career and grow? Do you have experience in the corporate environment? If you answered yes to those three questions, then apply today! Acara Solutions is seeking highly qualified candidates to...

  • Customer Service Representative

    3 days ago

    Gaithersburg, United States Aleron Full time

    Description Are you a Customer Service Representative who islookingto join one of the top companies within the Manufacturing Industry? Are you looking to further your career and grow? Do you have experience in the corporate environment? If you answered yes to those three questions, then apply today! Acara Solutions is seeking highly qualified...

  • Bilingual Member Services Representative

    4 weeks ago

    Gaithersburg, United States TEKsystems Full time

    *Description:* The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members customers patients and providers with accurate consistent timely and meaningful information. They will provide support to member's inquiries and issues as they utilize the plan and provider services continuing to build...

  • Customer Service Representative

    3 days ago

    Gaithersburg, United States U-Haul Full time

    Location: 8501 Snouffer School Rd, Gaithersburg, Maryland 20879 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...

  • Customer Service Sales Representative

    6 days ago

    Gaithersburg, Maryland, United States Scenthound DMV Full time

    Job OverviewBenefits:Performance-based bonusesDiscounts for employeesFlexible working hoursOpportunities for career progressionComprehensive training and developmentAt Scenthound DMV, we are dedicated to delivering hygiene and wellness solutions for our beloved pets. Our belief is that a healthy pet leads to a happy pet, and our goal is to ensure that every...

  • Medical Customer Service Representative

    4 days ago

    Gaithersburg, United States Meduit Full time

    WHO WE ARE: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation’s leading RCM solutions companies, we partner with hospital and physician...

  • Medical Customer Service Representative

    2 months ago

    Gaithersburg, United States Meduit Full time

    WHO WE ARE:Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices...

  • Medical Customer Service Representative

    4 days ago

    Gaithersburg, United States Meduit Full time

    WHO WE ARE: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nations leading RCM solutions companies, we partner with hospital and physician practices...

  • Customer Service Representative

    3 months ago

    Gaithersburg, United States U-Haul Full time

    Location: 8501 Snouffer School Rd, Gaithersburg, Maryland 20879 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...

  • Customer Service Representative

    2 months ago

    Gaithersburg, United States U-Haul Full time

    Location: 8501 Snouffer School Rd, Gaithersburg, Maryland 20879 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 month ago

    Gaithersburg, United States Arata Expositions Full time

    Job Type Full-time Description We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule events Assist onsite at Tradeshows and Conferences Answer inbound telephone calls...

  • Customer Service Representative

    3 months ago

    Gaithersburg, United States Arata Expositions Full time

    Job DescriptionJob DescriptionDescription:We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success.Responsibilities:Draft correspondences and other formal documentsPlan and schedule eventsAssist onsite at Tradeshows and ConferencesAnswer inbound telephone...

  • Bilingual (French) Customer Service Representative

    3 months ago

    Gaithersburg, United States Staff My Agency Full time

    Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a full-time bilingual (French/English) Customer Service Representative. We are looking talented, caring, professional to join our team. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required as...

  • Bilingual (French) Customer Service Representative

    1 month ago

    Gaithersburg, United States Christian Durand - State Farm Agency Full time

    Job DescriptionJob Description Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a full-time bilingual (French/English) Customer Service Representative. We are looking talented, caring, professional to join our team. This is a position focused on Customer Service for a well-established State Farm Agent.Insurance...

  • Bilingual (French) Customer Service Representative

    4 months ago

    Gaithersburg, United States Christian Durand - State Farm Agency Full time

    Job DescriptionJob Description Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a full-time bilingual (French/English) Customer Service Representative. We are looking talented, caring, professional to join our team. This is a position focused on Customer Service for a well-established State Farm Agent.Insurance...

  • Sales Representative

    2 months ago

    Gaithersburg, United States Artitech Inc Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve...

  • Sales Representative

    5 months ago

    Gaithersburg, United States Artitech Inc Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve...

  • Gutter Solutions Sales Consultant

    22 hours ago

    Gaithersburg, Maryland, United States Brothers That Just Do Gutters - Bethesda-Gaithersburg Full time

    Job OverviewPosition: Gutter Solutions Sales ConsultantAbout Us: Brothers That Just Do Gutters is a comprehensive rainwater management franchise specializing in the installation, repair, and maintenance of seamless gutters and gutter protection systems. With numerous locations nationwide, we prioritize performance and have clearly defined career trajectories...

  • HVAC Service Technician II

    1 week ago

    Gaithersburg, United States Service Experts Full time

    Position Title: Service Technician IIWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and...

Service & Solutions Representative

3 months ago

Gaithersburg, United States Learning Without Tears Full time
About Learning Without Tears (LWT): We are an ever-growing, family owned company striving to provide the best education products, training, and materials for educators and children. Innovation and collaboration fuel us every day. We live our passion of helping children learn and grow.

Join our driven, dynamic team as we embrace change, excellence, and simplicity to make a difference in educators' and children's lives.

The Service & Solutions Representative is responsible for delivering the best customer support experience to our customers and assist in managing a revenue book of business. The Customer Solutions Representative will be successful by providing high quality and efficient customer service experience on LWT product lines.

**This is a hybrid role with 2 to 3 days in the office.

What You'll Be Doing:
  • Deliver excellent customer service by responding to customer inquiries via phone, email or chat and provide advanced technical troubleshooting on digital products utilizing various systems.
  • Develop relationships with schools and districts in order to make sure that they are achieving their desired outcomes.
  • Maintain consultative level knowledge of LWT's products and solutions to assess the developmental needs of educational programs in order to make appropriate product recommendations.
  • Maximize renewal revenue and identify expansion opportunities when working with customers in order to
  • Process and provide efficient and accurate entry of customer orders into LWT's order fulfillment database, minimizing errors and maintaining a high level of productivity.
  • Catalog client benchmarks and success stories.
  • Demonstrate an ongoing mastery of LWT's products and services.
  • Understand the K12 competitive landscape.
Your Experience & Qualifications:
  • B.A. or B.S. or related experience preferred
  • 1+ years' experience in customer service; account management, sales, or consulting experience preferred
  • Technical support, troubleshooting, and expertise with digital products preferred
  • Demonstrated experience building relationships with customers and managing projects
  • Ability to operate in a highly efficient manner by multitasking in a fast paced, goal-oriented environment
  • Exceptional planning, organizational, analytical, prioritization, and detail-oriented skills
  • Strong passion for exceeding customer expectations
  • Proven track record of meeting and exceeding goals and targets
  • Excellent interpersonal, written, and oral communication skills
  • Functional knowledge of MS Office and proficient in the use of technology
  • Experience working in a SaaS environment preferred
Why Learning Without Tears:

Now that you're ready to flex your Customer Care skills, check out even more reasons why Learning Without Tears is a great place to work.
  • Competitive benefits including medical, prescription, dental, vision, short and long-term disability, life insurance, paid family leave, pet insurance, standing desks, flexible scheduling, and more
  • Fun happens with company picnics, health and wellness fairs, Turkey Fry, Yankee swap, pizza and happy hour Fridays, milestone and birthday celebrations, and other surprises

Apply now at

Learning Without Tears is an Equal Opportunity and Affirmative Action Employer.