Veterinary Receptionist
4 weeks ago
Falconbridge Animal Hospital has an opportunity for a full time Veterinary Receptionist to join our team
Location: 1401 North Carolina 54 Durham, North Carolina
Falconridge is a family oriented environment offering flexible hours and a true work-life balance.
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
- Maintain and uphold the Core Values and Mission Statement of MVP.
- Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
- Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
- Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
- Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
- Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
- Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
- Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
- Verify the eligibility of clients with charge accounts.
- Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
- Fill prescriptions refill forms and provide routine administrations instructions to clients.
- Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Required Knowledge, Skills and Abilities:
- Demonstrated commitment to MVP core values.
- Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
- Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
- Must have excellent spelling and grammar.
- Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
- Ability to display tact and respect with clients and team members, even when busy or hectic.
- Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
- Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Veterinary Receptionist
2 weeks ago
Durham, United States Vets Pets Full timeWelcome to Cornwallis Road Animal Hospital! Our veterinarians are warm, friendly, and committed to providing the highest quality of care for their patients. All appointments are 30 minutes, providing the doctor time to thoroughly examine your pet and communicate with you. Herman Jeffer, DVM Dr. Jeffer is originally from New Orleans, Louisiana, and received...
-
Veterinary Receptionist
2 days ago
Durham, United States Vets Pets Full timeWelcome to Cornwallis Road Animal Hospital! Our veterinarians are warm, friendly, and committed to providing the highest quality of care for their patients. All appointments are 30 minutes, providing the doctor time to thoroughly examine your pet and communicate with you. Herman Jeffer, DVM Dr. Jeffer is originally from New Orleans, Louisiana, and received...
-
Veterinary Technicians
2 weeks ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionICU and Critical Care Veterinary TechniciansDurham, NCSchedule: Full-time, 1st and 2nd shiftsThe Triangle's premier Emergency and Specialty Hospitals are growing! We are looking for highly motivated, highly skilled individuals to join our ICU team. We provide 24-hour emergency service and specialty referrals in surgery,...
-
Veterinary Technicians
2 days ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionICU and Critical Care Veterinary TechniciansDurham, NCSchedule: Full-time, 1st and 2nd shiftsThe Triangle's premier Emergency and Specialty Hospitals are growing! We are looking for highly motivated, highly skilled individuals to join our ICU team. We provide 24-hour emergency service and specialty referrals in surgery,...
-
Veterinary Technician
2 weeks ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionInternal Medicine Veterinary Technician (RVT) Durham, NCSchedule: FT Hours – Tuesday-Friday*Internal Medicine technicians are on-call for endoscopic emergency anesthesia 5-7 days per month.Job SummaryThe Internal Medicine technician is an integral part in ensuring a functioning and efficient service to clients and their pets....
-
Veterinary Technician
2 days ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionInternal Medicine Veterinary Technician (RVT) Durham, NCSchedule: FT Hours – Tuesday-Friday*Internal Medicine technicians are on-call for endoscopic emergency anesthesia 5-7 days per month.Job SummaryThe Internal Medicine technician is an integral part in ensuring a functioning and efficient service to clients and their pets....
-
Surgery Veterinary Technician Supervisor
2 weeks ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionSurgery Veterinary Technician SupervisorDurham, NC Schedule: Full-time, First Shift, Exact Days Flexible Triangle Veterinary Referral Hospitals (TVRH) are the premier Emergency and Specialty Hospitals in the Triangle area! TVRH is looking for a highly motivated and highly skilled Surgery Veterinary Technician Supervisor to...
-
Surgery Veterinary Technician Supervisor
2 days ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionSurgery Veterinary Technician SupervisorDurham, NC Schedule: Full-time, First Shift, Exact Days Flexible Triangle Veterinary Referral Hospitals (TVRH) are the premier Emergency and Specialty Hospitals in the Triangle area! TVRH is looking for a highly motivated and highly skilled Surgery Veterinary Technician Supervisor to...
-
Registered Veterinary Technician
2 weeks ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionRegistered Veterinary Technician(Specialty Training Provided)Durham, North Carolina HIRING BOUNS-$3500 Are you a Registered Veterinary Technician with an interest in specialty medicine? If so, we would like to meet you! TVRH is seeking a Registered Veterinary Technician to join our Oncology service. We are open to all...
-
Registered Veterinary Technician
2 days ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionRegistered Veterinary Technician(Specialty Training Provided)Durham, North Carolina HIRING BOUNS-$3500 Are you a Registered Veterinary Technician with an interest in specialty medicine? If so, we would like to meet you! TVRH is seeking a Registered Veterinary Technician to join our Oncology service. We are open to all...
-
Receptionist
1 week ago
Durham, United States Park Veterinary Hospital Full timeJob DescriptionJob DescriptionClient Service Representative opening at Park Veterinary Hospital & Urgent Care, located in Durham, NC. We are a progressive full spectrum AHAA accredited small animal hospital seeking a motivated, dedicated, hard-working, CSR to join our team. We pride ourselves in offering a welcoming environment for our team and clients,...
-
Veterinary Assistant
2 weeks ago
Durham, United States Vets Pets Full timeVets Pets has been providing trusted and experienced practice management to veterinarians and their teams in North Carolina since 2007. Recognized for hands-on support and our commitment to professional and practice growth, we’re here to manage the business and provide you resources so you can be your best for your clients and their pets. WE LISTEN and...
-
Veterinary Assistant
2 days ago
Durham, United States Vets Pets Full timeVets Pets has been providing trusted and experienced practice management to veterinarians and their teams in North Carolina since 2007. Recognized for hands-on support and our commitment to professional and practice growth, we’re here to manage the business and provide you resources so you can be your best for your clients and their pets. WE LISTEN and...
-
Emergency Veterinarian- Durham, North Carolina
2 weeks ago
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionThe Triangle's premier Emergency and Specialty Hospitals are growing! We are seeking an experienced veterinarian for a full-time position with our emergency service at our Durham location. Triangle Veterinary Referral Hospitals (TVRH) is a multi-location group, which consists of two 24-hour Emergency and Specialty...
-
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionThe Triangle's premier Emergency and Specialty Hospitals are growing! We are seeking an experienced veterinarian for a full-time position with our emergency service at our Durham location. Triangle Veterinary Referral Hospitals (TVRH) is a multi-location group, which consists of two 24-hour Emergency and Specialty...
-
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionTriangle Veterinary Referral Hospital located in Durham and Holly Springs, NC is looking for a Lead Emergency Veterinarian to oversee our two locations in Durham and Holly Springs, NC.The ideal candidate will have:· 6+ years’ experience as a clinician in an emergency or specialty setting· Proven leadership and management...
-
Durham, United States Triangle Veterinary Referral Hospital of Durham Full timeJob DescriptionJob DescriptionTriangle Veterinary Referral Hospital located in Durham and Holly Springs, NC is looking for a Lead Emergency Veterinarian to oversee our two locations in Durham and Holly Springs, NC.The ideal candidate will have:· 6+ years’ experience as a clinician in an emergency or specialty setting· Proven leadership and management...
