Client Services Consultant II
3 weeks ago
Role Value Proposition The Client Service Consultant II (CSCII) has overall accountability for the day-to-day administrative service support of multiple National Account clients (5000+ lives). The CSC II is part of an overall account team tasked with understanding the customers’ needs and wants and focused on delivering group benefit products that meet those needs, along with delivering a service experience that exceeds expectations and makes it easy for customers to do business with MetLife. Key Responsibilities Overall accountability for the day-to-day administration of multiple or complex clients, including: Responds to client requests and leads projects, provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal MetLife teams Responsible for providing exceptional customer service thru ongoing customer delivery and client satisfaction Coordinates and facilitates client meetings, in person or via conference call, and prepares materials, agendas and presentations, leads client account audits and strategic planning process and partners with financial team in completion of client reports. Serves as a key resource and may serve as a subject matter expert to Customer Unit and National accounts. Partners with Proposal Unit to research and respond to RFP questionnaires Understands the detailed components and provisions in legal agreements between MetLife and the client and assists in facilitating the execution of contracts to ensure compliance Comprehends competitors’ products, industry trends and legal developments impacting business Firm knowledge of MetLife’s group products, services and systems and ability to apply analytical skills to the interaction of these products, services and systems Essential Business Experience and Technical Skills Required: 5+ years of account management experience Excellent organizational, interpersonal, and communication skills, both written and verbal Ability to work autonomously, effectively handles multiple tasks, prioritize deadlines appropriately and remain flexible General understanding of U.S. economy and employee benefits industry Proficient with Microsoft Office software Self-motivated to learn more about the business and is proactive in personal development Preferred: 5+ years of experience in the insurance space Knowledge of Group Benefits core products including Life, Disability, and/or Dental Ability to balance client expectations with MetLife capabilities Project management skills including problem solving, attention to detail, analytical thinking and decisiveness Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.
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Client Services Consultant II
2 weeks ago
Bridgewater, United States MetLife Full timeRole Value Proposition The Client Service Consultant II (CSCII) has overall accountability for the day-to-day administrative service support of multiple National Account clients (5000+ lives). The CSC II is part of an overall account team tasked with understanding the customers’ needs and wants and focused on delivering group benefit products that meet...
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Client Services Consultant Ii
2 weeks ago
Bridgewater, United States MetLife Full timeCity/Cities- Bridgewater- State(s)- New Jersey- Country- United States- Working Schedule- Full-Time- Work Arrangement- Hybrid- Travel Required- 10%- Relocation Assistance Available- No- Posted Date- 01-Apr-2024- Job ID- 1731**Description and Requirements**: **Role Value Proposition**: Provides administrative support and customer service to one or more large...
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Senior Client Services Consultant
1 week ago
Bridgewater, United States MetLife Services and Solutions, LLC Full timeDescription and Requirements Role Value Proposition: The Senior Client Services Consultant provides administrative and customer service to very large group insurance clients within National Accounts (5,000+ lives). You will work with internal and external resources to manage customer relationships and satisfaction with overall accountability for the...
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Senior Client Services Consultant
2 weeks ago
Bridgewater, United States MetLife Full timeThe Senior Client Services Consultant provides administrative and customer service to very large group insurance clients within National Accounts (5,000+ lives). You will work with internal and external resources to manage customer relationships and satisfaction with overall accountability for the day-to-day administration of multiple National Account...
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Senior Client Services Consultant
3 weeks ago
Bridgewater, United States MetLife Full timeRole Value Proposition: The Senior Client Services Consultant provides administrative and customer service to very large group insurance clients within National Accounts (5,000+ lives). You will work with internal and external resources to manage customer relationships and satisfaction with overall accountability for the day-to-day administration of multiple...
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Client Delivery Consultant
3 weeks ago
Bridgewater, United States ZINNIA Full timeWHO WE ARE: Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights with the streamlined, consumer-facing Policygenius marketplace, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike - and enabling more people to protect their...
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Field Services Team Leader Ii
2 weeks ago
Bridgewater, United States Stefanini, Inc Full timeThe Team Leader II role is an important leadership position within the organization, serving not only as the first point of contact for technicians but also as the primary liaison for clients, ensuring a seamless communication channel. This role is integral in monitoring quality and productivity while supporting Field Technicians to uphold the highest...
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Field Services Team Leader Ii
2 weeks ago
Bridgewater, United States Stefanini, Inc Full timeThe Team Leader II role is an important leadership position within the organization, serving not only as the first point of contact for technicians but also as the primary liaison for clients, ensuring a seamless communication channel. This role is integral in monitoring quality and productivity while supporting Field Technicians to uphold the highest...
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Senior Consultant
4 weeks ago
Bridgewater, United States Infosys Consulting Full timeSenior Consultant- Hitech Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Communications, Media, Entertainment and Hi Tech industry Consultants. Management Consultants seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in communications...
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Senior Consultant
1 month ago
Bridgewater, United States Infosys Consulting Full timeSenior Consultant- Hitech Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Communications, Media, Entertainment and Hi Tech industry Consultants. Management Consultants seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in communications...
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Senior Consultant
3 weeks ago
Bridgewater, United States Infosys Consulting Full timeSenior Consultant- Hitech Infosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Communications, Media, Entertainment and Hi Tech industry Consultants. Management Consultants seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in communications...
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Assoc Mgr, Client Services
2 months ago
Bridgewater, United States PSG Global Solutions Full timeUnder guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services. Essential Functions - Ensures the contract fulfillment to specifications of basic and routine Client Service, Client, Healthcare, Business Services, Staffing, Customer
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Senior Client Partner
3 weeks ago
Bridgewater, Massachusetts, United States Infosys Full timeJob description Infosys is seeking a Senior Client Partner for the Life Sciences vertical. The person will be leading all the client interfaces within the assigned account along with the Group Managers to build the account plan and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account...
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Direct, Client Executive
3 weeks ago
Bridgewater, United States ZINNIA Full timeWHO WE ARE: Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the insurance...
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Senior Consultant
3 weeks ago
Bridgewater, United States Infosys Consulting Full timeSenior Consultant- HitechInfosys Consulting, the management and technology consulting unit of Infosys Ltd, is seeking motivated Communications, Media, Entertainment and Hi Tech industry Consultants. Management Consultants seeking long-term growth and career-enhancing opportunities will find both as part of our team of front-runners in communications industry...
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Director, Client Account Manager
2 weeks ago
Bridgewater, United States ZINNIA Full timeWHO WE ARE: Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the insurance...
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Marketing Consultant
3 weeks ago
Bridgewater, United States MetLife Services and Solutions, LLC Full timeDescription and Requirements The Role: The Marketing Consultant will lead and manage Group Benefit employee-facing integrated marketing campaigns, foundational pitch slides and 2,000+ marketing communication assets. The candidate will also assist in managing strategic-cross functional email and direct mail campaigns that are designed to increase...
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Marketing Consultant
3 weeks ago
Bridgewater, United States MetLife Services and Solutions, LLC Full timeDescription and Requirements The Role: The Marketing Consultant will lead and manage Group Benefit employee-facing integrated marketing campaigns, foundational pitch slides and 2,000+ marketing communication assets. The candidate will also assist in managing strategic-cross functional email and direct mail campaigns that are designed to increase...
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Senior Client Partner
1 week ago
Bridgewater, United States Infosys Full timeJob description Infosys is seeking a Senior Client Partner for the Life Sciences vertical. The person will be leading all the client interfaces within the assigned account along with the Group Managers to build the account plan and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account...
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Sustainability Consultant
3 weeks ago
Bridgewater, United States Cognizant North America Full timeAbout Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the...
