Deposit Ops Lead

17 hours ago

Riverside, United States Citizens Financial Group, Inc. Full time
Description

The Universal Operator's (UO) team is responsible for all complex functions in the monetary management department and deliver continuous improvement. This includes deposit, credit card and loan transactions from various sources (ACH, Check, ETC) which must be completed same day. This position requires the capability to learn all functions within the department, the ability to quickly respond and assist in spikes in demand to meet our customer's needs. The department is fast-paced due to same day SLA's, this environment requires accuracy and attention to detail as there is direct customer impact. During your daily function you will critically examine and improve process by engaging in continuous improvement and problem solving.

Primary responsibilities include:
  • Research and resolve unposted transactions
  • Research and resolve all missing, disputed and reversals.
  • Responding to email escalations timely
  • Problem solving and drive continuous improvement
Qualifications

Required Skills/Experience:
  • 1-3 years Operations Experience
  • Basic knowledge of accounting; i.e. how the correction will affect an account
  • System and product knowledge
  • Ability to complete repetitive tasks in a complete and timely manner
  • Understanding of department procedures, key practices
  • Ability to identify areas of improvement in personal work and processes
  • Strong attention to detail
  • Ability to thrive in a fast-paced environment
  • Strong written and verbal communication skills
  • Proficient in MS Office Outlook, Excel, etc
  • Team player
Preferred Skills/Experience:
  • Financial services experience
  • Strong compliance/regulatory environment knowledge/skills
Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday-Friday 7:30 am -4:00 pm

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

  • Deposit Ops Sr Specialist

    2 weeks ago

    Riverside, United States Citizens Full time

    Description As the Deposit Operations Senior Specialist, you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues. Primary responsibilities include Performs advanced clerical operations tasks that are routine and/or repetitive in nature in a fast-paced environment. Utilizes methods, procedures...

  • Deposit Ops Sr Specialist

    2 weeks ago

    Riverside, United States Citizens Financial Group, Inc. Full time

    Description As the Deposit Operations Senior Specialist, you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues. Primary responsibilities include Performs advanced clerical operations tasks that are routine and/or repetitive in nature in a fast-paced environment. Utilizes methods, procedures and...

  • Deposit Ops Sr Specialist

    4 weeks ago

    Riverside, United States Citizens Financial Group, Inc. Full time

    Description The Operations Senior Specialist for Decedent Processing will be responsible activities such as responding customer requests and inquiries via various methods with account information for deceased customers including but not limited to, updating accounts, and submitting internal and external reporting. Primary responsibilities include: Primary...

  • Deposit Ops Sr Specialist

    4 weeks ago

    Riverside, United States Citizens Full time

    Description The Operations Senior Specialist for Decedent Processing will be responsible activities such as responding customer requests and inquiries via various methods with account information for deceased customers including but not limited to, updating accounts, and submitting internal and external reporting. Primary responsibilities include: Primary...

  • Deposit Ops Sr Specialist 2nd Shift

    1 month ago

    Riverside, United States Citizens Financial Group, Inc. Full time

    Description As the Deposit Operations Senior Specialist, you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues. Primary responsibilities include Performs advanced clerical operations tasks that are routine and/or repetitive in nature in a fast-paced environment. Utilizes methods, procedures and...

  • Deposit Ops Sr Specialist 2nd Shift

    1 month ago

    Riverside, United States Citizens Full time

    Description As the Deposit Operations Senior Specialist, you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues. Primary responsibilities include Performs advanced clerical operations tasks that are routine and/or repetitive in nature in a fast-paced environment. Utilizes methods, procedures...

  • Lead Logistics Engineer

    4 weeks ago

    Riverside, California, United States DSV Solutions LLC Full time

    Job OverviewAre you an experienced Engineer with a background in logistics and warehousing, looking to elevate your career? Join the DSV Solutions Continuous Improvement Center of Excellence.DSV is recognized for its consistent growth and strong financial stability.This is an exceptional opportunity for a motivated and skilled Engineer to become part of a...

  • Lead Financial Analyst

    4 weeks ago

    Riverside, California, United States County of Riverside Full time

    Position OverviewThe Auditor-Controller's Office in Riverside County is on the lookout for a Lead Financial Analyst to join its Payroll Unit. This role offers the possibility of remote work depending on operational requirements, though occasional in-office attendance may be necessary. Please note that telework arrangements are subject to change based on...

  • Lead Program Coordinator

    2 months ago

    Riverside, United States Illumination Foundation Full time

    Job DescriptionJob Description“Every person deserves compassion, dignity, and the safety of a place to call home.”Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary...

  • Service Support Specialist

    3 weeks ago

    Riverside, California, United States Citizens Business Bank Full time

    Job SummaryThe Service Support performs a wide range of operations duties, including leading staff at the direction of the Service Manager and/or the Lead Service Support. This role requires filling in for all non-exempt positions, such as Service Support Lead, Service Representative, Financial Sales Representative, and Vault or Merchant Services...

  • Life Insurance Sales Agent

    1 month ago

    Riverside, United States Aguilar Agency Full time

    Job DescriptionJob DescriptionMAXIMIZE YOUR  TIME & MONEY!!! Are you good with people and sales and exhausted by the rat-race? Worn-out by the countless hours and not seeing the fruits of your labor? No family, work balance? Have you hit an income Ceiling?Three Types of Income – Direct sale commissions, No Cap, Agency Overrides, and Renewal Commissions,...

  • Travel Speech Language Pathologist

    1 week ago

    Riverside, California, United States RCM HealthCare Travel Full time

    {"h1": "Speech Language Pathologist Travel Job Opportunity", "p": "RCM HealthCare Travel is seeking a skilled Speech Language Pathologist to join our team for a travel assignment in Riverside, California. As a Speech Language Pathologist with RCM HealthCare Travel, you will have the opportunity to work with a variety of patients and develop your clinical...

  • Service Support IV

    1 month ago

    Riverside, United States Citizens Business Bank Full time

    Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. SUMMARY The Service Support performs the full range of operations duties including leading the staff at the direction of the Service Manager and/or the Lead Service Support. The Service Support must fill in for all...

  • Construction Management Intern

    4 weeks ago

    Riverside, Missouri, United States ARCO a Family of Construction Companies Full time

    ABOUT YOU: Are you ready to elevate your career in the construction industry? At ARCO, we seek exceptional individuals who are committed to delivering outstanding solutions for our clients, fostering a collaborative workplace culture, and achieving success across all levels of our organization. We are in search of a driven Superintendent Intern to become...

  • Traveling Speech Therapist

    2 weeks ago

    Riverside, California, United States Epic Travel Staffing Allied Full time

    Job OpportunityEpic Travel Staffing Allied is seeking a skilled Speech Language Pathologist to fill a travel position in a clinic setting.Job DetailsSpecialty: Speech Language PathologyDiscipline: Allied HealthcareDuration: 13 weeksHours: 40 hours per weekShift: 8 hours, daysRequirementsCA License2+ years experience in inpatient/outpatient settingsExperience...

  • Cage Cashier

    2 weeks ago

    Riverside, Missouri, United States Argosy Casino Hotel & Spa Full time

    {"title": "Cage Cashier Opportunity", "subtitle": "Work with us at Argosy Casino Hotel & Spa", "content": "We are seeking a skilled Cage Cashier to join our team at Argosy Casino Hotel & Spa. As a Cage Cashier, you will be responsible for exchanging tickets for cash, exchanging cash equivalents for front money deposits, and exchanging approved checks for...

  • Traveling Speech Therapist

    3 weeks ago

    Riverside, California, United States Epic Travel Staffing Allied Full time

    Job DetailsJob Title: Traveling Speech TherapistJob Type: Travel AssignmentLocation: Riverside, CaliforniaJob DescriptionEpic Travel Staffing Allied is seeking a skilled Speech Language Pathologist to join our team for a travel assignment in Riverside, California.ResponsibilitiesProvide speech therapy services to patients in a clinical settingAssess and...

  • Traveling Speech Therapist

    2 weeks ago

    Riverside, California, United States Epic Travel Staffing Allied Full time

    Job Opportunity for a Traveling Speech TherapistEpic Travel Staffing Allied is seeking a skilled Speech Language Pathologist to fill a travel position in a clinic setting.Job DetailsJob Type: Travel Allied HealthSpecialty: Speech Language PathologyDuration: 13 weeksHours: 40 hours per weekShift: 8 hours, daysRequirementsCA License2+ years experience...

  • Shift Leader

    8 hours ago

    Riverside, California, United States Insomnia Cookies Full time

    About the RoleAs a Shift Leader at Insomnia Cookies, you will be the driving force behind a successful bakery operation. You will be responsible for leading a team of cookie enthusiasts, ensuring exceptional customer service, and maintaining a clean and safe working environment.Key ResponsibilitiesProvide outstanding customer service and quality products to...

  • Associate Attorney

    4 weeks ago

    Riverside, United States The Los Angeles County Bar Association - LACBA Full time

    Hanna Brophy offers our attorneys the opportunity to join a dynamic legacy firm with a modern culture. With over 80 years of dedicated workers' compensation defense in California, Hanna Brophy balances a wealth of experience and a strong, diverse client base, with cutting-edge technology that allows our attorneys to practice efficiently. We prioritize...