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Patient Access Representative III-Day/PM-LOH ARC

2 months ago

Naperville, United States Northshore Full time
Position Highlights:
  • Position: Patient Access Rep III
  • Location: LOH Naperville
  • Part Time: 20 hrs/week
  • Hours: 11:00am - 7:30pm
Under general supervision and according to established policies and procedures, responsible for assisting patients in the financial entry into treatment. Registering, reviewing and correcting patient registration information in the computer system. Verifying insurance coverage and eligibility on all hospital inpatient and outpatient accounts. Gathering necessary proof of insurance coverage, working closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. Meeting with all uninsured patients to discuss options and obtaining payment when necessary. Ensuring the acceptance of transferring patients in a timely manner. Assisting the ARC Clinical staff with precertification, preparation and completion of the admission paperwork.

What you will need:

Required Education, Skills and/or Experience:
  • High School Diploma or GED
Preferred Education, Skills and/or Experience:
  • Bachelor's Degree in a mental health field
  • Minimum of two years of experience in crisis/emergency services, behavioral health setting
  • Knowledge of DSM IV-R diagnostic criteria and patient rights and law pertaining to mental health
  • Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation
Required license and/or certification:
  • A valid driver's license is required if the incumbent is selected to perform related duties at an offsite location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
  • Current CPR Certification issued by the American Heart Association within 90 days of start into job
  • CPI (Crisis Prevention Intervention) certification within 90 days of hire
Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities