Network Engineer

22 hours ago

Washington, United States Avyanna Technologies Full time
Job Description:

Job Title: Network Engineer

Location: Washington, DC

(Initially Onsite and later Hybrid but we need local candidates)

Client: US Secret Services (USSS)

Salary: $140 - $145K

Clearance Required: Active Secret or above

Job Responsibilities:
Principal Accountabilities:
  • Work closely with both government and contractor staff to meticulously document the current USSS infrastructure with documentation to include device configurations, routing specifications, protocol distributions, and procedural checklists.
  • Provide comprehensive network technical support, assist with specific network-related tasks and carry out regular maintenance operations to ensure optimal network functionality and security
  • Participate in planning, implementing, and managing network IT refresh and modernization activities, in routine engineering meetings with network peers, cybersecurity, servers support, desktops support, government customers, and vendors.
  • Develop and maintain standard operating procedures and other technical documentation, which requires government review and approval.
  • Provide high-level (tier-3 or tier-4) technical support to address and resolve complex network, system, or end-user related issues, provide after-hours support too.
  • Provide daily operational support, maintain a log of all issues and resolutions in the USSS ticketing system
  • Produce after-action reports following significant troubleshooting efforts
  • Support and maintain
  • n the innovation lab and schedule and conduct new deployments
  • Schedule and conduct CONUS/OCONUS/MAN/LAN-wide refreshes and evaluate replacement technologies and provide feedback for refresh as well as configure and test new or replacement gear
  • Coordinate schedules with Government counterparts for shipping of gear and for testing and turn-up.
  • Enhance network services and support capabilities by maintaining high network uptime to support uninterrupted Secret Service operations
  • Deliver technical expertise in network-related projects, including upgrades and integrations ensuring alignment with organization strategic goals.
  • Design secure and maintain robust network systems that support the agencys core missions of protection and investigation.
  • Provide weekend support for tasks such as cutovers and system maintenances when deemed necessary.
Experience, Skills and Knowledge/Requirements:
  • Preferred Juniper certification.
  • Must demonstrate proven competence in network engineering and technical support and be capable of performing at the highest levels in dynamic and secure environments
  • Subject Matter Expert in network hardware & software configurations and support
  • Possess 15 years experience in troubleshooting & supporting end-user and/or systems requiring timely solutions.
  • Possess 15 years of demonstrated expertise in project planning and best practices setups, change management procedures, system design and configuration planning practices and outage analysis and streamline incident resolution.
  • Possess 10 years familiarity with Federal Information Security Management Act (FISMA) and National Institute of Standards and Technology (NIST) security standards and able to incorporate into IT solutions.
  • Possess 10 years of demonstrated expertise in LAN, WAN, MAN, load balancing & Wireless administration.
  • Possess 10 years demonstrated knowledge utilizing network diagnostic and management tools to include packet and traffic analysis network environments.
  • Possess 10 years demonstrated working knowledge of both Verizon and AT&T WAN (MPLS, vBNS), escalation and circuit management processes.
  • Possess 5 years specialized experience with up-to-date training in Juniper, Riverbed, F5, and Nutanix products.
  • Demonstrated expertise in technical communications with a strong desire to achieve customer satisfaction; will work alongside USSS staff from the Network, Cyber Security and/or Server branches to provide technical support.
  • Demonstrated expertise in Software Defined Networking product and support, and expertise in hyperconverged network product and support.
  • Demonstrated experience as a technical writer with excellent documentation skills


Place of Performance: USSS Headquarters and occasionally at other USSS facilities located within the Washington D.C. Metro area.

Required Skills:
• Protocol
• Analysis
• Routing
• Technical Documentation
• Information Security
• Escalation
• Resolutions
• Protection
• Investigation
• Load
• Salary
• Change Management
• Shipping
• Government
• Project Planning
• Servers
• Infrastructure
• Networking
• Specifications
• Technical Support
• Customer Satisfaction
• Troubleshooting
• Security
• Vendors
• Administration
• Documentation
• Software
• Testing
• Planning
• Maintenance
• Design
• Engineering
• Training
• Management

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