Airport Agent

4 weeks ago

Mason City, United States SkyWest Airlines Full time

About SkyWest SkyWest Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers. SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member. While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in positive directions. Bring your positive attitude, skills and commitment to the SkyWest team and take your career to new heights Primary Job Duties Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more. As a SkyWest employee you’ll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the potential to advance within the company. Responsibilities Load/unload customer luggage, airfreight, and company mail on/off aircraft Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner Escort passengers and special needs customers safely and courteously Marshal aircraft in and out of the ramp area Service aircraft as needed Other duties as assigned Minimum Requirements Be at least 18 years of age Possess a valid unrestricted state-issued driver’s license High school diploma or completion of a GED Pass a background check and drug screening Legally authorized to work in the United States without sponsorship Basic knowledge of fundamental computer programs for record-keeping and baggage routing Ability to lift 50 lbs. with or without reasonable accommodation Adaptability to changing priorities and time management skills Strong teamwork and collaborations skills Flexible schedule allowing work during nights, weekends, and holidays This is a part-time position, starting at $13.00 an hour Physical and Other Requirements Please complete the online application. Qualified applicants will be contacted. SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.

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