Front Desk Agent

2 weeks ago

Kansas City, United States TownPlace Suites Kansas City Airport Full time

The TownePlace Suites & Fairfield Inn Kansas City Airport is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full Time position with shifts times of 3 PM to 11 PM. The salary range for this position is $14.00 - $18.20 per hour based on previous work experience.

Who Are We?

RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership.

Why RHW?

We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment.

When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations.

Job Summary:

The purpose of the Front Desk Agent is to provide the utmost in service to hotel guests and

staff while accommodating their needs/requests yet also balancing the interest of the hotel.

The Front Desk Agent will maintain the hotel standards set forth by Marriott by coordinating with other departments as necessary to fulfill the high expectations of our

guests and patrons.

Responsibilities:

  • Check guests in and out of the hotel - make future reservations when necessary
  • Post and rebate room, tax, and other miscellaneous charges to guest accounts
  • Able to handle hotel phone system, transfer calls, and take messages for guests and
  • hotel staff
  • Place, modify, and cancel guest reservations, inputting same into computer while noting any special requests
  • Maintain daily an accurate inventory of available rooms
  • Coordinate with other departments to fulfill special guest requests
  • Communicate hotel facilities and services to guests at check-in
  • Must be able to provide information regarding local area facilities for guests
  • Provide information regarding the Brand Rewards program
  • Responsible for maintaining hotel key security system
  • Administer guest safe deposit boxes
  • Maintain cleanliness and orderliness of front desk and lobby area
  • Know how to properly handle wake-up calls
  • Open and close shifts - make accurate cash drops
  • Notify housekeeping and maintenance of any reported problems in guest rooms or
  • on hotel grounds
  • Distribute mail to guest boxes as well as to hotel staff.
  • Maintain an inventory of special guest service items such as roll-aways, cribs, etc.
  • Track status of rooms used for site tours or out-of-order for maintenance
Requirements:
  • High School Degree or GED
  • Previous Front Desk Experience preferred
  • Read and Communicate Clearly
  • Previous Customer Service Experience required

Computer Proficiency

  • Front Desk Agent

    4 weeks ago

    Kansas City, United States Arbor Lodging Management Full time

    ** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01313 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...

  • Front Desk Agent

    2 weeks ago

    Kansas City, United States Arbor Lodging Management Full time

    ** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01313 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...

  • Front Desk Agents

    3 weeks ago

    Kansas City, United States Hyatt Regency London Full time

    **Front Desk Agents** **come join our team!** Hyatt Franchise Locations Hyatt Regency Lexington 401 West High Streetundefined Lexington KY 40507 Posted: Mar 23, 2021 Share Front Desk Agents via Email **Summary** Looking for Full-Time Front Desk Agent at Hyatt Regency Lexington **Job overview** The Front Desk Agent greets guests, processes check-ins and...

  • Front Desk Agent

    2 months ago

    Kansas City, United States Tharaldson Hospitality Full time

    Guest Service Agent/Front Desk AgentFull time & Part time hours available! Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts ...

  • Front Desk Agent

    4 weeks ago

    Kansas City, United States Kansas City Residence Inn at The Legends Full time

    Job DescriptionJob DescriptionGuest Service Agent/Front Desk Agent Full time & Part time hours available!Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement...

  • Front Desk Agent

    2 months ago

    Kansas City, United States Kansas City Residence Inn at The Legends Full time

    Job DescriptionJob DescriptionGuest Service Agent/Front Desk Agent Full time & Part time hours available!Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement...

  • Front Desk Agent

    2 weeks ago

    Kansas City, United States Kansas City Residence Inn at The Legends Full time

    Job DescriptionJob DescriptionGuest Service Agent/Front Desk Agent Full time & Part time hours available!Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement...

  • Front Desk Agent

    1 day ago

    Kansas City, Missouri, United States TownPlace Suites Kansas City Airport Full time

    The TownePlace Suites & Fairfield Inn Kansas City Airport is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full Time position with shifts times of 3 PM to 11 PM. The salary range for this position is $ $18.20 per hour based on previous work experience. Who Are We? RHW Hotels is...

  • Front Desk Agent

    3 weeks ago

    Kansas City, United States TownPlace Suites Kansas City Airport Full time

    Job DescriptionJob DescriptionThe TownePlace Suites & Fairfield Inn Kansas City Airport is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full Time position with shifts times of 3 PM to 11 PM. The salary range for this position is $14.00 - $18.20 per hour based on previous work...

  • Front Desk Agent

    2 weeks ago

    Kansas City, United States TownPlace Suites Kansas City Airport Full time

    Job DescriptionJob DescriptionThe TownePlace Suites & Fairfield Inn Kansas City Airport is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full Time position with shifts times of 3 PM to 11 PM. The salary range for this position is $14.00 - $18.20 per hour based on previous work...

  • Front Desk Agent

    4 weeks ago

    Kansas City, United States CourtyardResidence Inn Kansas City DowntownConvention Center Full time

    Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to...

  • Front Desk Agent

    1 week ago

    Kansas City, United States 21c Museum Hotels Full time

    If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is $16 per hour.Reports To: Front Desk Supervisor/Front Office ManagerSupervises: NoneGeneral Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c,...

  • Front Desk Agent/Night Audit

    2 months ago

    Kansas City, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Audit, Hospitality, Night, Operations

  • Front Desk Agent

    1 month ago

    Kansas City, United States Elms Hotel & Spa Full time

    **Front Desk Agent** Hyatt Place Salt Lake City/Farmington/Station Park 222 North Union Avenueundefined Farmington UT 84025 Posted: Jun 1, 2021 Share Front Desk Agent via Email **Summary** A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding...

  • Hotel Front Desk Agent

    2 weeks ago

    Kansas City, United States Crossroads Hotel Group LLC Full time

    Job DescriptionJob DescriptionThe ideal candidate for this position would be flexible to coverMorning (7-3)PM shifts (3p-12A) (4P-12A)Night Shift 11PM-7A.Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver...

  • Hotel Front Desk Agent

    1 month ago

    Kansas City, United States Crossroads Hotel Group LLC Full time

    Job DescriptionJob DescriptionThe ideal candidate for this position would be flexible to coverMorning (7-3)PM shifts (3p-12A) (4P-12A)Night Shift 11PM-7A.Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver...

  • Front Desk Agent

    2 weeks ago

    Park City, United States Vail Resorts Full time

    As the Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upw Front Desk, Agent

  • Front Desk Agent

    4 weeks ago

    Kansas City, Missouri, United States Great Wolf Resorts Full time

    Job DescriptionPay: $16.50 per hour At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort.Essential Duties &...

  • Front Desk Agent

    4 weeks ago

    Kansas City, United States Davidson Hospitality Full time

    Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable...

  • Front Desk Agent

    2 weeks ago

    Oklahoma City, United States Colcord Hotel Full time

    Job Type Full-time, Part-time Description Job Title: Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel. . As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must. Requirements Responsibilities: - Greet...