Personnel Management and Training Manager

The Department of Financial Protection and Innovation is recruiting for one (1), Permanent, Full-time Staff Services Manager II (Supervisory) within the Administration Division, Human Resources Office, Personnel Management and Training Unit. This position is to be located in the Sacramento office. This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days.

Under the general direction of the Staff Services Manager III, Chief of Human Resources, the Staff Services Manager II (Supervisory) is responsible for the administration of the Department's Employee Relations, Payroll, Transactions, Benefits, and Training programs for the department.

You will find additional information about the job in the Duty Statement .

Working Conditions

The Sacramento office is in the new state-of-the-art May Lee State Office Complex in Sacramento's River District, conveniently located next to Light Rail. On site parking available for a fee.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER II (SUPERVISORY)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-471286

Position #(s):
410-111-4801-004

Working Title:
Personnel Management and Training Manager

Classification:
STAFF SERVICES MANAGER II (SUPERVISORY) $7,643.00 - $9,496.00

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement.

Department Website: https://dfpi.ca.gov/

Special Requirements
Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications (MQ) will be verified prior to interview and/or appointment. If you are meeting MQ's with education, you must include your unofficial transcripts/diploma for verification . Official transcripts may be required upon appointment. If it is determined an applicant does not meet the MQ's, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at at NACES | National Association of Credential Evaluation Services .

Additional Filing Instructions :

• You are encouraged to apply electronically through your CalCareers account.
• If applying with a hard copy application, please reference "JC-471286/RPA#HRO 25-163" in the Job Title section of your State application in order to be considered for this vacancy.
• Hard copy applications not received or postmarked by 5:00 pm on the final filing date will not be accepted.
• Emailed and faxed applications will not be accepted.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/3/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Financial Protection and Innovation
N/A
Attn: Jeannelle Santos
Human Resources Office
651 Bannon St
Sacramento , CA 95811

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Financial Protection and Innovation
N/A
Attn: Jeannelle Santos
Human Resources Office
651 Bannon St
Sacramento , CA 95811

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of employment laws, rules and regulations; civil service laws, rules and regulations and the ability to interpret and apply rules and regulations objectively and consistently
• Knowledge of general management and personnel management principles and practices
• Ability to communicate professionally and effectively both verbally and in writing
• Ability to use good judgment and make sound decisions
• Ability to achieve results according to objectives
• Ability to research, analyze, evaluate information and take effective action
• Ability to develop, coordinate and deliver presentations
• Outstanding time management and organizational skills
• Strong leadership and supervisory skills
• Commitment to the highest ethical standards of confidentiality
• Knowledge of project management principles

Benefits
State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours and conditions of employment. Other possible benefits include:

• Alternate Work Schedules
• 1 Day Telework
• Reimbursement Accounts

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://dfpi.ca.gov/
Human Resources Contact:
Jeannelle Santos
(916) 268-8267
Jeannelle.Santos@dfpi.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Angelina Endsley
(916) 576-4938
eeo@dfpi.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

In addition to your STD.678 application and resume, applicants are required to provide a Statement of Qualifications (SOQ) for the hiring manager's review. Your response must be no more than two (2) typewritten pages using Arial 12-pt font, 1" margins and include your first and last name in the upper left-hand corner and the position you are applying for (Staff Services Manager II - Personnel Management & Training Manager .

Statement of Qualifications must respond to the following questions:

1. Describe your experience in managing a multidisciplinary program area please describe all experience you have specifically in the areas this position will oversee that are listed on the duty statement of this job posting.

2. Describe a time when your advice to executive staff and/or work with a Control Agency led to organization improvement or otherwise helped to advance the department.

Examination Information

To obtain list eligibility for the Staff Services Manager II (Supervisory) before applying for the position(s), you must first take and pass the Staff Services Manager II (Supervisory) examination.

Candidate Resources/Tools:

• State Application Checklist
• Interview Checklist
• Statement of Qualifications (SOQ) Tips

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

---