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DOT Net and C# Support Lead Consultant

2 months ago

Clearwater, United States Diverse Lynx Full time
Role: DOT Net and C# Support Lead Consultant
Type: Contract
Contract Location: Onsite in Clearwater, FL (locals only)
Contract Duration: 8 Weeks, 6 Days

In this role, you would be primary responsible for supporting and enhancing web application.

Responsibilities:
  • Supporting/Troubleshooting existing dot net desktop based and web-based application.
  • Responsible for resolving technical issues for consumers, partners, clients, or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.
  • Creating, scheduling, monitoring jobs, troubleshooting jobs
  • Go through logs and trace back to code as to what is going wrong.
  • Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support.
  • Execute and manage day-to-day operations via ticketing tools and processes.
  • Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information.
  • Responsible to test the application features, should understand any testing tool

Minimum Qualifications / Skills
  • B.E./ B.Tech/ MCA or equivalent

Preferred Qualifications/ Skills
  • Experience in VB.Net, C#, ASP.net, WCF, MVC, AWS
  • Strong understanding in Relational database concepts
  • Good knowledge and work experience of SQL Server, PL/SQL
  • Experience with GIT and windows form.
  • Experience with html, CSS, JavaScript, jQuery, LINQUE.
  • Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus.
  • Strong written and verbal communication skills
  • Flexible to work in shifts on rotation basis.
  • Willingness and ability to multi-task.
  • Willingness to learn the Product/Platform and associated technologies.
  • Should be able to handle client call, manage & mentor team.
  • Ability to be learn and apply new processes and tools.
  • Technical understanding of products/services and/or ecosystem being supported.


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.