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Field Service Technician
3 months ago
Job Summary
As a Club Car Field Service Technician, each day will bring new opportunities, but you will always be involved in maintaining, troubleshooting, and repairing golf cars and utility vehicles in different environments and under varying conditions. These mechanical and electrical repairs will be conducted on cars that are commercially or privately owned, under service contract and warranty. You will be responsible for coordinating all activities with the local manager.
Requirements: This role will be primarily located in the Ventura County area, but the Service Technician would be expected to cover surrounding areas to service golf cars and utility vehicles of customers. Mechanical knowledge and experience repairing electric and gas powered vehicles. Experience keeping accurate inventory of parts and tools. Valid driver's license clear of any violations. Ability to operate a company vehicle and must include experience driving with a trailer along with maintenance and safe operation of both. Excellent communication and Interpersonal skills with customers and coworkers. Direct Customer facing experience. Willingness and ability to work closely with others. Ability to work independently with little or no supervision. Adaptable to work, environment and process changes. Must follow and adhere to all Club Car Policies and Procedures. Previous golf car repair experience is preferred. Out of town travel/overnight may be required. Overtime frequently required, as well as weekend/holiday coverage.
Qualifications:
High School Diploma/Equivalent Ability to follow verbal and written instructions. Must be able to read, write, and effectively communicate in English. Should have strong customer facing communication skills, verbal and written. Should be comfortable with using a computer, and iPad/Android devices, software, and applications. Expected to provide standard tools. Ability to lift up to 75 pounds waist high with frequent lifting, twisting, bending, squatting and turning. Previous experience preferred.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
- DUI in the previous 5 years
- Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Job Duties:
Work with Team Leader and others as required to schedule and coordinate work activities. Travel to customer locations. Maintain accurate truck inventory to meet customer needs. Handle all paperwork or electronic documents related to the job including but not limited to work orders, parts orders and quotes for repair. Operate and maintain Company provided vehicle in a safe manner at all times. Follow and obey all local, state or federal rules and regulations. Inspect, test and repair all Club Car vehicles according to original manufacturer's instructions. Perform routine maintenance as needed on all Club Car vehicles. Read electrical wiring diagrams and troubleshooting flowcharts. Support all local sales initiatives. Maintain Company and personal tools in good operating condition at all times. Interact directly with customers and effectively communicate service and repair needs. Read, understand and follow complex service and warranty processes and changes. Other duties as assigned.
