Tech Support Internship

1 month ago


Cincinnati, United States Total Quality Logistics Full time
About the role:

HIRING FOR SUMMER 2025:
As an IT Support Intern, you will work directly with internal users to diagnose and resolve a wide variety of software and hardware issues in a fast-paced, team-oriented environment. You will gain first-hand experience assisting with new employee onboarding by setting up workstations and configuring Active Directory and Exchange Accounts all while working within TQL's award-winning in-house IT department.

What's in it for you:
  • Paid internship at $16.00/hour
  • Immersion into TQL's award-winning culture through meet & greets, happy hours and lunch and learns
  • Opportunity to gain first-hand knowledge and experience within a robust IT department
  • Access to the latest emerging technologies
  • Exposure to leadership through networking and professional development events designed for interns
  • We win wherever we go - Voted a 2019-2023 Computerworld Best Places to Work in IT and a College Grad Top 50 Entry Level Employer (2021-2023)
What you'll be doing:
  • Monitor IT environments and act as a first responder to tech-related incidents
  • Work end user tickets and provide outstanding customer service
  • Move and setup desks throughout the building
  • Maintain tech storage rooms
  • Work towards and present on IT improvement projects to your team
What you need:
  • Current student graduating between December 2025 - May 2026
  • Maintaining a 3.0+ GPA while pursuing a degree in Information Technology, Computer Science, Cybersecurity or Systems Engineering
  • Knowledge of Object-Oriented Programming Language
    • Basic SQL awareness to be able to write and run basic scripts
    • Experience with Terraform and DBA
  • Strong ability to multitask and follow proper procedures
  • Solid communication skills

Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245

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