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Position: Weekend Lead Advocate Full Time Equivalency: .05 Hours/Week: 30 / Friday-Sunday 10AM -7:30PM. With 3 hours of training time/capacity building (must be available for 1 hour meeting on Mondays 10am-11am). Compensation range: $19 Reports to: Shelter Staff Coordinator - Swing Direct Report(s): 3 Internal Job Code: RES-SA-LEAD1 Job Posted: 8/2/2024 Organization Overview Since 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women -- all women -- will lead to stronger families and communities. YWCA is Utah's most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, children's programs, and a vast array of supportive services. In addition to our work around family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited childcare and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life. YWCA Utah is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all. Mission: YWCA Utah is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Benefits 30 hours or more: In addition to being a part of an organization dedicated to race & gender equity in Utah, benefits of working at YWCA include: Paid parental leave (six weeks after 12 months of employment) Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week) Health and dental insurance eligibility for employees, partners, and dependents 11 paid holidays Employer retirement contribution of up to 10.5% of gross annual salary when eligible Professional development with internal and external training opportunities Free Employee Assistance Program providing counseling options to employees, partners, and dependents Position Summary Under the direction of the Assistant Director and in concert with the Shelter Director; provide supervision, training, and on-going support to shelter advocates; intervene in resident crises; provide guidance and practical support to residential floor and YWCA advocates; complete assigned statistical reports; perform varied technical support and administrative tasks; serve as active member within program and the YWCA as a whole. This role also fulfills advocate direct care functions and serves as a critical link with shelter coordinators and director to inform and problem solve to continuously improve services to victims of domestic violence Essential Job Functions Supervision and Leadership Duties Provide Sanctuary-informed supervision, mentoring, debriefing and support to Shelter Advocates through regular, individual and group supervision. In conjunction with the Shift Coordinators, organize and facilitate the completion of training for new hires as per contractual requirements and best practice guidelines. Organize and facilitate the completion of training for ongoing employees as per contractual requirements and best practice guidelines. Provide on-the-job coaching for the day-to-day crisis management and supervision of all residential floors. Provide support and case staffing for advocates on campus during scheduled shifts. Consult with other advocates about crisis that occurs to determine if the on-call person needs to be called. Serve as lead for crisis on campus, including working with emerg ency personnel, coordinating security concerns, and contacting on-call director as necessary. Reinforce implementation of Sanctuary informed psychoeducation across the shelter advocate role and processes. Supervise daily responsibilities of advocates and reinforce job expectations routinely. Ensure compliance of DV Policies and Procedures. Provide informal and formal feedback and guidance around job performance, including the completion of job performance appraisals. Promote effective and timely ETO documentation and data entry, including monitor log notes for effective documentation and task completion. Maintain, update, and review shift task sheet assignments. Attend weekly Lead and other assigned meetings Maintain communication with Shift Coordinators/Leads and help strengthen cross-shift communications. In conjunction with the Assistant Director and Director, assist with interviews in hiring new advocates. Additional duties as assigned. Direct Services: Resident Support Mentor and support residents through compassionate, caring, respectful and professional service. Model strengths-based empowerment. Conduct welcome/intake meetings for new residents. Ensure safety of residents by monitoring security and intervening in crises as appropriate. Promote healthy families by engaging program participants in positive recreation and other activities for themselves and their children, and by offering child-centered services available through CAI and Drop-in center. Be present in the café during meals to help mothers with their children and to model and reinforce YWCA community standards. Educate women and teens about healthy relationships and the dynamics of domestic violence and facilitate their decisions and choices about ongoing services. Provide parenting education and support as needed. Support program participants in achieving their self-determined program goals. Provide information and referrals about internal and external support services including referrals for mental health or substance abuse services, crisis mental health services, and internal case management and group support. Encourage residents and other staff to follow YWCA community standards. Recordkeeping Follow/teach/coach ETO documentation protocols and core function processes, using real-time data entry procedures as tools and technology supports are available. Assist with licensing compliance and quality assurance for participant files. Complete incident and accident reports promptly and distribute to appropriate staff. Keep all records necessary to ensure that work is conducted in accordance with Domestic Violence established protocols, YWCA policies and contractual, and legal requirements. Keep all personnel and other records in accordance with agency requirements. Quality and Quantity of Performance Maintain overall performance quality and quantity at a satisfactory level as outlined in the performance review. Communicate directly with other team members and supervisor to problem solve, resolve conflicts and make decisions. Attend all required staff meetings, individual supervision, agency-wide staff and other trainings, as well as any other meetings as requested. Articulate and promote high ethical, legal, and professional standards in all YWCA programs, activities, and services, and with all agency publics. Establish and maintain effective working relationship with agency staff, other key publics, and any other organizations and individuals important to the success of the YWCA's work Additional Duties and responsibilities: Uphold and act in accordance with the mission of the organization, vision, values and strategic direction of the organization. Demonstrate commitment to understanding and using Sanctuary Model principles, language, and tools in daily work. Model YWCA community standards and encourage program participants and other staff to follow them. Understand and follow all established organizational and program related policies, procedures and
