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Business Analyst

2 months ago

Baton Rouge, United States NTT DATA Full time

Req ID:290587

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Overview of job:

The Business Analyst (BA) will work as part of a larger team providing strategy planning, business process reengineering work, and quality management along with other services as needed for a Human Services agency.

Job Responsibilities Include:

The BA will actively participate in the delivery of tasks/activities and associated deliverables, providing support for the team while developing the skills necessary to advance along the business and IT consulting career path. In collaboration with other NTT DATA Government Consulting and Advisory (GCA) consultants, the selected candidate will work as part of the project team. Working under the direction of the Project Manager. Other responsibilities of this position include:

  • Support the State and PMO Managers in agency business activities for compliance tracking and monitoring
  • Identify, analyze and implement changes that improve operations and reduce risk
  • Assess processes for efficiency and potential improvement
  • Assist with quality assurance activities ensuring quality control and quality improvement
  • Assist with validation sessions to identify possible documentation gaps, recording minutes, and facilitation as needed
  • Review documentation to assess current processes and help team discuss future processes
  • Assist in the tracking, monitoring and reporting of activity progress
  • Provide support with planning, implementation and oversight of data management tasks
  • Provide support of testing management and test delivery
  • Leverage knowledge of state and federal policy and apply it when appropriate
  • Assist in the development of project deliverables
  • Attend project and status meetings
  • Support the State and PMO Managers in reporting and communications

Required Qualifications:

  • Associates degree or equivalent work experience
  • Minimum 3 years' experience with State Child Support
  • Minimum 3 years of IT system modernization project BA experience
  • OCSS program knowledge
  • Knowledge of state and Federal Reporting as well as Child Support Performance Measures Reporting
  • Experience in Child Support Enforcement/Services modernization project
  • Experience in the System Development Life Cycle (SDLC) process
  • Experience in Agile software development project management approach and methodology

Preferred Skills:

  • Experience with Federal systems certification and monitoring reviews
  • IIBA, Agile or technical certifications
  • ALM tools experience
  • Experience with Child Welfare Programs

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.