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IT Support Technician

4 months ago

Slater, United States US Tech Solutions Full time

Job Title: IT Support Technician

Location: Slater, IA 50244 (Onsite Work).

Duration: 6-12+ Months (Contract to Hire)

Job Description:

Looking for candidates as IT Support Technician who can resolve customer issues in the areas of hardware installation, repair, upgrade, and maintenance, instructs customers in the operation and maintenance of systems/equipment.

Responsibilities:

Provide basic technical support in infrastructure services, assisting with routine tasks.
Participate in infrastructure projects and tasks to gain hands-on experience and knowledge.
Support basic monitoring and routine troubleshooting of infrastructure systems.
Work with team members to address infrastructure-related needs and day-to-day operations.
Assist in the development and maintenance of infrastructure documentation.
Show eagerness to learn and grow in a technical role.
Develop foundational technical skills and knowledge.
Follow established best practices and standards in infrastructure service delivery, under supervision.

Knowledge and Skills:

Performs analyses and prepares reports on system problem trends and issues. A strong desire to gain experience in infrastructure technology analysis
A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
Performs testing of the final product and works with the client's engineers to assure that the product performs as planned.

Education:

High School Diploma, Associates, Bachelor's Degree or equivalent experience.

Experience :

2 to 5 years.