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Patient Service Coordinator III

4 months ago

Lutherville Timonium, United States Johns Hopkins Medicine Full time


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Job Details

Requisition #: 640737
Location: Johns Hopkins Hospital,
Lutherville,
MD

Category: Clerical and Administrative Support
Schedule: Day Shift

Position Summary:

  • The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter

  • Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins

  • Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems


Knowledge:

  • Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling


Education/ Work Experience:

  • High School Diploma or Equivalent

  • 6 Months to 1-year experience


Required Licensure, Certification:

  • EPIC certification required within 90 days

  • Medical terminology certification required or must pass JHH medical terminology assessment with grade of 70% or complete 10-12-week medical terminology course with grade of 70% within first year of employment to maintain position


Shift:

  • Full Time (40 hours)
  • Day Shift
  • Non-Exempt

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Effective 6/1/23, employees at Johns Hopkins All Children's Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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