Homeowners Property Claims Associate

5 days ago

Raleigh, United States IAT Insurance Group Full time

The Claims department within IAT Insurance Group has an immediate opening for a Homeowners Property Claims Associate that can report to one of the following IAT locations:

-Raleigh, North Carolina
-Alpharetta, Georgia

Please note, IAT works on a hybrid schedule. This role will be required to work from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

The Claims Associate is responsible for investigating the extent of the company's liability and will be responsible for handling property claims that are limited in exposure, from inception until conclusion of the claim.

Job Description:

  • Handles property claims, limited in scope, based on Claims Guidelines.
  • Presents case to Sr. Management for reserving, trial, direction, as required by Claims Guidelines
  • Perform CAT duty as needed that will require occasionally working weekend hours, overnight hours, holiday hours (Federal and religious), etc.
  • Follows standard practices and procedures in analyzing situations or data where answers can be readily obtained.
  • Verifies/analyzes applicable coverage for the reported loss.
  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
  • Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
  • Identifies and addresses subrogation/contribution/SIU opportunities.
  • Sets accurate/timely loss/expense reserves in compliance with Claims Guidelines.
  • Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
  • Selects, directs and manages Vendors/Counsel including approval of defense budgets.
  • Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
  • Maintains resident/nonresident adjuster licenses as required.
  • Works on problems of limited scope.
  • Follows standard practices and procedures in analyzing situations or data from which answers can be readily
  • Performs other duties as assigned.
Qualifications:
  • Bachelors’ degree or equivalent.
  • Equivalent is defined as 4+ years of relevant claims experience.
  • Homeowner’s or commercial property (1st party) claims adjusting or examining experience desirable; field adjusting experience preferred.
  • Estimating skills and be proficient with Xactimate is a plus.
  • Must have strong skills with Microsoft Office, including Word & Excel.
  • Must have the ability to obtain claims adjuster license as required by respective state(s).
  • CPCU and other insurance related studies are beneficial.
  • Excellent oral and written communication skills.
  • Ability to organize, multi-task and prioritize work.
  • Excellent customer service and interpersonal skills.
  • Ability to analyze date, utilize sound judgment to draw conclusion and make supported decisions.
  • Knowledge of various property insurance coverages and forms.
  • To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now, or in the future.
Our Culture

IAT is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:
  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

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