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Senior DevOps Engineer

3 months ago


Columbus, United States NICE Full time

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

So, what’s the role all about?

The Sr. DevOps Engineer is an integral member of our Platform development team and works regularly with software engineering teams, focused on establishing and automating pipelines for continuous delivery with a strong emphasis on production-level quality and supportability. This role includes making recommendations and implementing process improvements to reduce cycle time and enhance product quality. Additionally, the Sr. DevOps Engineer serves as a mentor to other Engineers and fosters collaboration across organizational boundaries, and technical leadership.

How will you make an impact?  

  • Develop and maintain platform infrastructure.
  • Define and develop continuous integration and deployment pipelines.
  • Create Infrastructure as Code.
  • Implement solutions to optimize development and streamline the deployment process.
  • Collaborate and engage with development teams to improve the development experience.
  • Continuously assess development pipelines for areas of improvement.
  • Coordinate build and release activities with various stakeholders.
  • Collaborate with cross-functional teams to promote DevOps best practices.
  • Manage day-to-day operations of release pipelines, build tools and source control resources.
  • Occasional weekend or after-hours work as required.
  • Other duties as assigned.

Have you got what it takes?

Education Requirement: Bachelor’s degree in computer science, Business Information Systems, or a related field, or equivalent work experience.

  • Software Development: Minimum of 5 years of experience working in or with software development teams, focusing on building services, and enabling increased software development velocity. Strong understanding of Software Development Life Cycle (SDLC).
  • Continuous Integration and Continuous Delivery (CI/CD): Minimum 3 years of experience with CI automation tools such as Jenkins, GitHub Actions, etc., and CD building and operating multiple continuous delivery pipelines. (GitOps experience is a plus)
  • Infrastructure Automation: Minimum of 3 years of experience with infrastructure automation tools, including Terraform, Ansible, CloudFormation, Rundeck, Spacelift.io, ArgoCD, Helm, etc.
  • Programming Languages: Minimum 3 years of experience in programming languages like Go, Python, .NET, etc.
  • Cloud Infrastructure Expertise: Minimum of 3 years of expertise in AWS or other cloud providers.
  • Technical Leadership: Minimum 2 years in a technical leadership role.
  • Containerization: Minimum of 2 years of experience with Docker containers and containers-based Microservices.
  • Communication Skills: Effective communication skills in English.

 What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard torace, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.