QA Analyst

2 weeks ago

Houston, United States INSPYR Solutions Full time
Title: QA Analyst
Location: Houston, TX
Duration: direct-hire
Work Requirements: US Citizen, GC Holder, or Authorized to Work in the US

Description

The Quality Assurance Analyst's role is to develop and establish quality assurance standards and measures for restaurant facing systems within ITG. This individual will also gather and analyze data in support of business cases, proposed projects, and systems requirements. This will include writing test plans and scripts for tracking defects and fixes in the point-of-sale system. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.

Responsibilities
  • Develop and establish quality assurance measures and testing standards for all restaurant facing applications (e.g., POS, Recipe Viewer, iPad applications, Etc.).
  • Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in the new POS system.
  • Create and execute test plans and scripts that will determine optimal application performance according to specifications.
  • Verify and revise quality assurance standards as needed.
  • Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues. Authorized to approve or deny release of a software build contingent upon test results.
  • Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
  • Make recommendations for improvement of applications to programmers and software developers or engineers.
  • Communicate test progress, test results, and other relevant information to project stakeholders and management.
  • Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
  • Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
  • Assist in the development of change control processes, practices, and guidelines for new and existing technologies.
  • Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications.
  • Maintain Version Control database to ensure consistency of software across all deployments.
  • Maintain bug tracking & feature request database.
  • Facilitate status meetings with the POS vendor.
  • Provide 2nd level application support.
  • Provide 1st level help desk support.
  • Provide after-hours on-call support to the restaurants.
Requirements
  • Some college or equivalent work experience
  • Two years' experience in a technical support role
  • Working knowledge of: Restaurant operations, computer hardware, Point-of-sale systems
  • Technical writing skills
  • Troubleshooting
  • Ability to work with noise distractions and interruptions
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

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