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Software System Support Engineer

3 months ago

Kirtland, United States AITS Full time

Agile IT Synergy, LLC is a Subject Matter Expert (SME) based information technology company focused on innovative engineering and integration of relevant technologies combined with effective business practices to deliver complete solutions that meets customer mission needs. Our proven ability to deliver against mission priorities ranging from organizational process improvements to the execution of mission-critical technical solutions is why we are trusted by critical government agencies. We're in search of customer focused individuals with a passion for solving difficult problems and exceeding expectations.

Job Description:

The effort's objective is to provide software-agnostic field support for forward-deployed users of operational, advanced analytic intelligence support, and technical and analytical mission planning and execution systems support. Field services include engineering and technical administration, embedded data services, and analytical support and mentorship for workflow development, data source integration, and expert utilization of multiple software capabilities to solve information challenges, including those that are mission critical. The services will take place across the SIE, including Tactical Local Area Networks and other Department of Defense military hardware and End User Devices. The scope encompasses the SOF Enterprise defined as Headquarters United States Special Operations Command (USSOCOM), Theater Special Operations Commands (TSOCs), United States Army Special Operations Command (USASOC), Naval Special Warfare Command (NSWC), Air Force Special Operations Command (AFSOC), Marine Corps Special Operations Command (MARSOC), and Joint Special Operations Command (JSOC).

This position is contingent upon the award of a SOCOM contract. Work is expected to begin in mid 2025.

Qualifications

Job Duties Include (but not limited to):

Tactical Support Engineer - Mid: Kirkland AFB, NM

  • Bachelor Degree in Computer Science, Information Systems, Engineering, or other related discipline; or Technical School Certificate related to computer systems OR the equivalent technical training with experience that aligns directly to the duties to be performed in lieu of degree for specific user units.
  • Minimum of two (2) years, within the last eight (8) years, operational experience with/or supporting the assigned Component.
  • Minimum of five (5) years operational experience with or supporting an organization's: navigation and mission planning techniques including preparation and check out of flight plans for aircraft weapons systems OR mission planning computer systems, communications, mission equipment, and planning techniques including preparation of unit mission plans for conduct of peacetime and wartime special operations missions.
  • Experience with the assigned Component's tactical Standard Operating Procedures (SOP) and mission guides.
  • Knowledgeable of assigned Components operations and tactics.
  • An ACTIVE Secret Clearance with TS Eligibility is required for all locations. Some locations require TS/SCI
Education & Certifications:
  • B.A. or B.S. in Computer Systems, Engineering or other related field
  • Will consider training and certifications in lieu of educational requirement
Security Clearance:
  • Top Secret SCI security clearance is required unless otherwise specified in position description.
Benefits:
  • National health, vision, and dental plans
  • Paid Time Off and 11 paid holidays
  • Life Insurance
  • Short and long term disability plans
  • 401(K) retirement plan
  • Incentive and recognition programs
  • Relocation opportunities
  • Tuition and certification reimbursement