Field Service Engineer
2 weeks ago
Duration: 6 months (temp-to-hire possibility)
Location: Los Angeles, CA (South) - Fully Remote with 50% travel
Job Description:
We are seeking a Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization and will be fully remote.
Responsibilities:
- Handle troubleshooting, installation, preventative maintenance, and service repair needs of equipment
- Provide excellent and efficient service to customers
- Maintain accurate customer service logs and internal service records
- Order repair parts and adhere to cycle times
- Utilize business systems such as OBI, Salesforce, and SharePoint
- Engage with internal and external stakeholders
- Associate degree or equivalent military experience
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
- Current valid driver's license and good driving record
- Ability to travel (50% travel)
- Ability to lift, lower, and carry up to 50 lbs. unassisted
- 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications, and/or service repair
- Previous experience developing positive business relationships with internal and external stakeholders
- Technical college major such as biomed, engineering, or related
- #TB_EN
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