Enterprise Communications Telecom Developer

2 months ago

Sacramento, United States Manpower Group Inc. Full time

Our client is looking for hardworking, motivated talent to join their team. Don't wait… apply today Job Title: Enterprise Communication Telecom Developer Location: Hybrid work model in Sacramento, CA Salary: starting from $110,000 What’s the Job? Ideal candidate will: Plans, analyzes, designs, develops, implements, and maintains enterprise applications by utilizing other development support tools for interfaces, data conversions, custom transactions, forms and reports; develops detailed designs, defining user requirements; plans implementation strategies. Participates in workflow process design, development, testing, administration and maintenance. Addresses integration and interface issues between enterprise applications and non-enterprise applications; develops customizations for enterprise application transactions and user exits; develops testing criteria/scenarios and conducts testing and debugging. Provides technical documentation on custom transactions, interfaces, forms, reports, workflow, document imaging and other enterprise application objects; supports document imaging and data archiving needs. Communicates technical information and provides guidance to staff and/or end-user community. Analyzes the need for modifications and enhancements to existing enterprise applications and/or infrastructure evaluating the effectiveness of current modules; conducts workflow and process analysis; identifies needed changes, enhancements, and impacts to business processes. Revises user and system requirements; designs modifications and prepares change notices; integrates modifications; develops testing criteria and conducts testing. Provides technical support for the overall effectiveness of the use of enterprise application systems by end-users; troubleshoots user and technical obstacles and system problems; provides technical consultation and solutions. Develops, establishes and conducts classroom and on-the-job training on the use of programs and procedures; supports functional analysts in developing training information; provides information to functional analysts on the use of programs and procedures. Plans, coordinates, prioritizes, monitors, and guides work activities with work-unit employees to meet established task objectives and deadlines; assists in selecting and orienting new personnel. training; evaluates work performance results. Assists in administering the department budget by planning, monitoring, and revising schedules, work plans, expenditures, and assignments. Plans, coordinates, prioritizes, monitors, guides, and reviews/conducts work activities associated with department internal/external projects, in accordance with established task objectives and schedules, as outlined in the project plan/contract. Performs related duties as required. Must have: 3 or more (3+) of progressively responsible relevant work experience as a technical analyst in day- to-day design, development, implementation, and maintenance of enterprise applications. Required Licenses/Certificates: Certification in IT or related field is desirable. Knowledge Of: Industry trends related to business and information technology; Intermediate concepts and methods for development of enterprise applications; Methods and techniques of planning, organizing, directing and controlling work activities; Principles and practices of budget administration; Principles of business letter writing and basic report preparation; Procedures and practices of cost control and project scheduling; Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; English usage, spelling, grammar, and punctuation. Desirable Education: A Bachelor’s degree from an accredited college or university with major course work in computer science, MIS or a related field is desirable. Desirable Qualifications: Development experience in VB.net, C#, Python Experience operating and querying against MS SQL DB Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, digital messaging, ACD/IVR) Telecommunications knowledge and experience Contact Center Operational experience Basic understanding of network technologies and architecture Basic understanding of Windows Server and *NIX administration Technical Troubleshooting skills If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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