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Dispatcher/Office Manager

3 months ago

Portland, United States Let's Work Full time
Job Title: Operations Manager/Dispatcher

Location: SE Portland

Salary: Up to $25/hr

About Us:
Our client is a leading moving company dedicated to providing exceptional relocation services with a focus on efficiency, reliability, and customer satisfaction. We pride ourselves on our commitment to excellence and seek individuals who share our passion for delivering outstanding service.

Position Overview:
We are seeking a dynamic and organized Office Manager/Dispatcher to join our team. The primary responsibility of this role is to oversee the logistics and coordination of all moving operations, ensuring seamless execution from start to finish. While dispatching and managing logistics will be the main focus, the ideal candidate should also possess practical knowledge of moving procedures to assist with jobs when necessary.

Key Responsibilities:
  • Manage the dispatching of moving crews, coordinating schedules, and optimizing routes to maximize efficiency.
  • Account for all details related to each move, including inventory, equipment, and personnel requirements.
  • Ensure timely communication with customers, keeping them informed throughout the moving process and addressing any concerns or inquiries.
  • Supervise and support moving crews, providing guidance and assistance as needed to ensure high-quality service delivery.
  • Collaborate with the accounting department to accurately track expenses, invoices, and payments associated with each move.
  • Proactively identify potential challenges or issues and implement effective solutions to maintain smooth operations.
  • Maintain a safe working environment by enforcing company policies and procedures, as well as industry regulations and best practices.
Secondary Responsibilities:
  • Assist with estimating moving costs and providing quotes to customers.
  • Handle incoming calls, inquiries, and scheduling requests.
  • Participate in moving operations as needed, including loading, unloading, and transporting items.
Qualifications:
  • Prior experience in a similar role within the moving or logistics industry preferred.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Proficiency in using computer software and applications for scheduling, dispatching, and record-keeping.
  • Physical stamina and ability to perform manual labor as required during moving operations.
  • Valid driver's license with a clean driving record.
Benefits:
  • Competitive hourly wage up to $25/hr.
  • Opportunities for growth and advancement within the company.
  • Health insurance benefits and other perks may be available.

How to Apply:
If you are a motivated individual with a passion for operations management and logistics, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this role.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour