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Pecos Desktop Field Support

1 month ago


Pecos, United States Resource Logistics Full time
Tile : Desktop Field Support

Location : Pecos, TX 79772

Rate :$22/hour on W2 (No Benefits)

Job Description
  • Primary desktop support for Windows Operating System, Mobile Device Management Infrastructure, and Video Conferencing systems.
  • Responsible for daily support to field locations in the surrounding area; requiring extensive travel and some overnight stays
  • Ensures consistent processes, procedures and technologies are utilized across enterprise environment.
  • Understand and follow direction provided by the team leads and managers of different products and towers.
  • Document recurring issues in the Knowledge Base
  • Document in detail case status and tasks / work completed with end users in the ITSM system
  • Responsible for racking and stacking of physical devices
  • Installing new ethernet cabling (Mass cabling requirements to be handled through a vendor)
  • Basic Networking troubleshooting skills