We have other current jobs related to this field that you can find below

  • Customer Service Rep

    3 months ago

    Memphis, United States Meridian Brick Full time

    ** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01779 Showing 1 location **Job Details** **Description** JOB TITLE: Customer Service Rep MANAGER: Mitch Platz DEPARTMENT: Production LOCATION: Memphis TRAVEL: N/A Meridian Brick has the largest network of plants and distribution centers in North America and...

  • Customer Service Rep

    3 months ago

    Memphis, United States GEODIS Group Full time

    ** Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** CUSTO018862 Showing 1 location **Job Details** **Description** **Job Duties** : - Interacts with customers by phone, email, or in person and receives orders or changes in service Adjusts complaints concerning billing or service rendered, referring complaints of service...

  • SR Customer Service Rep

    3 months ago

    Memphis, United States GEODIS Group Full time

    ** SR Customer Service Rep** **Job Category****:** Operations **Requisition Number****:** SRCUS022265 Showing 1 location **Job Details** **Description** GEODIS is one of the worlds largest leading Supply Chain Operators! At GEODIS, we create with you an infinite amount of career opportunities. As a GEODIAN, you will work hands-on with products from hundreds...

  • Customer Service Rep

    4 months ago

    Memphis, United States Ewing Moving Service & Storage, Inc. Full time

    Job DescriptionJob DescriptionSalary: Customer Service Representative duties and responsibilitiesA Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:Providing introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients...

  • Customer Service Rep

    3 months ago

    Memphis, United States GEODIS Group Full time

    ** Customer Service Rep - Warehouse Operations** **Job Category****:** Operations **Requisition Number****:** CUSTO023125 Showing 1 location **Job Details** **Description** **Job Duties** : - Interacts with customers by phone, email, or in person and receives orders or changes in service Adjusts complaints concerning billing or service rendered, referring...

  • Customer Service Representative

    4 weeks ago

    Memphis, United States Bunzl plc Full time

    CUSTOMER SERVICE REPRESENTATIVE 1 ST SHIFT Cordova Safety Products, a division of Bunzl, is seeking a Customer Service Representative for our location in Memphis. The Customer Service Rep will answer customer inquiries, enter and successfully process Customer Service, Customer Service Representative, Representative, Processing, Manufacturing, Retail

  • Parts Customer Care Rep

    4 days ago

    Memphis, United States Crown Equipment Full time

    Parts Customer Care Rep Location: Memphis, TN, US, 38017 **Company Description:** Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the worlds largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck...

  • Customer Service Rep Driver

    1 month ago

    Memphis, United States Aramark Uniform Services Full time

    ** Customer Service Rep Driver (CSR)- Memphis, TN** **Job Category****:** Service Professional **Requisition Number****:** CUSTO11587 Showing 1 location **Job Details** **Description** Responsibilities/Essential Functions: Safely operates a company step van in designated area to provide and deliver products and service to a variety of clients. Verifies...

  • Customer Service Director

    2 weeks ago

    Memphis, United States Skyros Designs Full time

    About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key...

  • Dispatcher Customer Service Representative

    4 months ago

    Memphis, United States LOCAL PLUMBING COMPANY Full time

    Job DescriptionJob DescriptionANSWERING MULTI LINESDATA ENTRYCOMPUTER SKILLSGREAT CUSTOMER SERVICEDISPATCHING CALLS OUT TO SERVICE REPSTAKING MESSAGESSCHEDULING APPTKEEPING TRACK OF JOBABLE TO USE OFFICE EQUIPMENTOTHER OFFICE DUTIES  

  • Guest Services Rep Part

    2 weeks ago

    Memphis, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and...

  • Customer Service Rep West Memphis AR

    1 month ago

    West Memphis, United States Domino's Franchise Full time

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with...

  • Customer Service Representative

    2 months ago

    Memphis, United States Domino's Pizza LLC Full time

    Description Domino's Pizza is accepting applications for Customer Service Representatives to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake...

  • Customer Service Representative

    1 month ago

    Memphis, United States Bunzl Full time

    **Description** **CUSTOMER SERVICE REPRESENTATIVE** **1ST SHIFT** Cordova Safety Products, a division of Bunzl, is seeking a Customer Service Representative for our location in Memphis. The Customer Service Rep will answer customer inquiries, enter and successfully process orders (40-50 daily). This position will also be responsible for investigating...

  • Customer Service Representative

    1 week ago

    Memphis, United States Bunzl Full time

    CUSTOMER SERVICE REPRESENTATIVE1ST SHIFT8am-5pm Cordova Safety Products, a division of Bunzl, is seeking a Customer Service Representative for our location in Memphis. The Customer Service Rep will answer customer inquiries, enter and successfully process orders (40-50 daily). This position will also be responsible for investigating customer inquiries and...

  • Customer Service Representative

    3 weeks ago

    Memphis, United States Bunzl Full time

    **Description** **CUSTOMER SERVICE REPRESENTATIVE** **1ST SHIFT** **8am-5pm** Cordova Safety Products, a division of Bunzl, is seeking a Customer Service Representative for our location in Memphis. The Customer Service Rep will answer customer inquiries, enter and successfully process orders (40-50 daily). This position will also be responsible for...

  • Representative, Patient Service Rep II

    1 month ago

    Memphis, United States Regional One Health Full time

    Representative, Patient Service Rep IIHarbor of HealthA Brief OverviewThis position provides clinical and clerical support for patients within the inpatient and outpatient medical clinics/practices and is the initial focal point of the patient experience. Responsible for the gathering, entry and verification of registration information. In addition, this...

  • Customer Care Rep

    3 months ago

    Memphis, United States Hertz Full time

    Job Description As a Customer Service & Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. This position includes a...

  • Representative, Patient Service Rep II

    1 month ago

    Memphis, United States Regional One Health Full time

    Representative, Patient Service Rep II Harbor of Health A Brief Overview This position provides clinical and clerical support for patients within the inpatient and outpatient medical clinics/practices and is the initial focal point of the patient experience. Responsible for the gathering, entry and verification of registration information. In addition, this...

  • Customer Service Rep(5454)

    3 months ago

    Memphis, United States Domino's Franchise Full time

    Job DescriptionWe are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries...

Customer Service Rep GSD

2 months ago

Memphis, United States Connect America Full time
About the Company

Connect America and our family of brands, including Lifeline, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As North America’s largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations and peace of mind for an estimated 10 million lives every year. Together, we are enabling independence and redefining the global home healthcare market.

Connect America has been recognized as one of Philly Happening’s Best Places to Work. Our award-winning customer service team has received the Best Service Award from Today’s Caregiver. In addition, our healthcare division was named Top Ten Home Healthcare Solutions Provider in 2019 & 2020.

At Connect America, we treat all our customers and team members ethically and respectfully, creating relationships built on trust. We work as supportive team members, developing customer solutions in a collaborative manner. If you are a dedicated, compassionate team player, come be a part of an organization that makes a positive difference in the lives of those we serve.

Our headquarters are located close to the city of Philadelphia, in Bala Cynwyd, PA. Learn more at www.connectamerica.com.

Purpose

The purpose of the GSD Customer Service Representative role is to provide world-class customer service to customers, including Subscribers, Caregivers, Payers, Programs, Installers, Referral Sources and to internal Lifeline departments.

Job Duties and Responsibilities
• Includes all duties of the Customer Service Representative
• Take incoming telephone calls from elderly and medically-at-risk individuals and triage their needs with designated responders (non-emergency and emergency), in order to obtain the appropriate level of required assistance in a timely manner
• Respond to phone, mail, electronic, and fax inquiries, requests, compliments, and complaints from Lifeline’s subscribers and key accounts and from Lifeline’s internal departments by taking full ownership of problem until fully resolved to customer’s satisfaction
• Conduct activities ranging from administrative, phone support, and data processing tasks as required, to support the full complement of Lifeline’s service offerings
• May actively sell Lifeline services or resell Lifeline’s service(s) to customers
• Special Projects, such as tracking and trending and recommending improvements
• Responds to first tier escalation
• Relationship management
• Demonstrate proficiency in oral and written communication skills, including grammar and spelling.
• Excellent service etiquette
• Ability to navigate through a variety of computer applications
• Ability to work in a fast-paced, changing, and challenging environment
• Good problem-solving skills and attention to detail
• Ability to work independently
• Ability to analyze problems and propose innovation (solutions) and implement solutions

Skills and Qualifications
• High School Diploma or GED (required)
• Previous experience within call center (a plus)
• Fluency in Spanish (a plus, not required)
• 3 – 5 years of related experience, in Customer Service preferably in Lifeline
• Experience managing multiple priorities
• Must be proficient in English. Additional languages a plus
• Positive response to improvement

Connect America is a drug-free workplace and an Equal Opportunity Employer. We participate in the E-Verify program in our hiring practices to achieve a lawful workforce.