Usability Researcher 2

3 days ago

Redmond, United States BCforward Full time
BCforward is currently seeking a highly motivated Usability Researcher 2 Professional Job for an opportunity at Remote

Position Title: Usability Researcher 2

Location: Remote

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: Contract of 07 Months (Hours per Week: 40) and possibility of extension

Job Type: Contract and Remote

Pay Range: $52 - $55/hr. on w2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Top Skills:

Years of Experience Required: Minimum 3+ years of industry experience in conducting qualitative research for consumer products. Degrees or certifications required: Bachelor's degree in human-computer interaction, experimental/social/cognitive psychology, behavioral science, human factors or a related field is preferred. Minimum 2+ years' Experience with user research tools such as UserTesting, dscout, and Qualtrics. (must have experience with at least 2). Minimum 2+ years' experience with designing and conducting research end-to-end for applied technology products. Minimum 2+ years' experience with both qualitative and quantitative research methodologies. Portfolios with research findings is included with each submission

User Researcher 2

The Studio (W+D)

  • Windows + Devices is a design and research team working on the forefront of new experiences for our customers across Windows, Store, Cloud, Devices and Mixed Reality. We collaborate in a Customer-Driven environment where our decisions are grounded in responsible design, creating experiences that make the web a better place for every person and organization on the planet to achieve more. If you're passionate about technology, have a knack for creative ideas, and lead with a growth mindset, we want to hear from you.

    Job Description
  • The Store Experiences Team is looking for a UX Researcher II with an end-to-end product perspective and the ability to create specific and actionable UX recommendations. The client Store, available on the Windows Operating System, offers a range of apps, games, and Movies & TV content. There are more than 1 billion Windows users, with millions of these users interacting with the Store in various ways. This role will be responsible for user research on the client Store on Windows and the web, understanding the user funnel, identifying opportunities to deepen user engagement, and providing recommendations to inform the Store's product strategy and design explorations.

    Responsibilities:
  • Work in an agile environment with cross-discipline stakeholders to understand and prioritize research requests.
  • Pull from a broad portfolio of research techniques from generative to evaluative to inform product and design decisions throughout the product cycle.
  • Deliver timely and actionable research findings to key stakeholders and communicate those findings in clear and compelling ways.
  • Collaborate with cross-functional teams to ensure that the research insights are incorporated into the product.
  • Evangelize the customer to design and engineering teams.

    Skills
  • Verbal and written communication skills, interpersonal skills, and customer empathy.
  • Strong ability to work independently.
  • Excellent project management skills.
  • Experience with a broad range of research methodologies such as interviews, evaluative usability studies, surveys, scorecards, A/B testing, and competitive analysis.
  • Proficiency in both qualitative and quantitative research methodologies is essential, with the ability to synthesize and analyze data from a variety of sources to inform decision-making.
  • Experience with user research tools such as UserTesting, dscout, and Qualtrics.
  • Proven experience designing and conducting research end-to-end for applied technology products.
  • Proven capacity to turn research findings into actionable recommendations for engineering and business stakeholders.
  • Experience in the e-commerce space, including online shopping and payment methods, is a plus.

    Qualifications:
  • Bachelor's degree in human-computer interaction, experimental/social/cognitive psychology, behavioral science, human factors or a related field is preferred.
  • Min 3+ years of industry experience in conducting qualitative research for consumer products.
  • Client experience preferred.


Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 231687 when responding to this ad.

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