Product Research Specialist

3 days ago


Redmond, Washington, United States BCforward Full time
Overview
BC forward is a professional service and workforce management expert that fuels the development and execution of core business and technology strategies for organizations around the world. With over 25 years of experience, our team has helped clients achieve their strategic goals by championing human potential.

Job Description
We are seeking a highly motivated Usability Researcher to join our team in Redmond, WA. As a key member of our research team, you will be responsible for designing and executing research to identify and evaluate opportunities for Microsoft Copilot compared with key competitors. You will conduct qualitative, quantitative, or mixed-methods research to generate insights for Microsoft 365 and Copilot.

Required Skills and Qualifications
* An advanced degree in Engineering, Social Science, or other data or research-centric field
* Proven experience in designing and executing mixed-methods UX research, including observing, understanding, and synthesizing human behavior into insights
* Exceptional project management, organizing, and planning skills with keen attention to detail
* Strong written and verbal communication skills, with the ability to present and influence data-driven decisions
* Proficiency in qualitative research methods, insight synthesis, and generating insightful reports/outputs
* A passion for translating ideas, needs, and requests into rigorous and valid research questions
* A passion for the hands-on process of conducting research with customers and end-users and then creating succinct research reports and summaries

Benefits
BC forward offers all eligible employees a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. We prioritize diversity, equity, and inclusion in all aspects of our business and strive to create a work environment that values these principles.

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