Customer Specialist
1 month ago
6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too. What you will do – Essential Responsibilities Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing Purpose of the role This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver’s License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
We have other current jobs related to this field that you can find below
-
Customer Specialist
4 weeks ago
Manchester, United States Blue Wave Printing & Display Full timeOverview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a Customer Specialist, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent...
-
Customer Experience Specialist
4 weeks ago
Manchester, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
4 weeks ago
Manchester, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Specialist
3 weeks ago
Manchester, United States CarMax Full time6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process....
-
Customer Specialist
1 month ago
Manchester, New Hampshire, United States CarMax Full time6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103CarMax, the way your career should be About this jobAs a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...
-
Customer Specialist
3 weeks ago
Manchester, United States CarMax Full time6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process....
-
Customer Service Specialist
4 weeks ago
Manchester, United States Bangor Savings Bank Full timeFUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending needs. Processes routine and complex teller transactions efficiently and accurately while meeting the Banks Customer Experience...
-
Customer Experience Specialist- Remote
2 weeks ago
Manchester, New Hampshire, United States Pearson Lanka Full timeease click here: Pearson Customer Experience SpecialistRemote Concord , New Hampshire Share this job share by email*Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose to help everyone achieve their potential through...
-
Customer Support Specialist
3 weeks ago
Manchester, United States Intervala,LLC Full time**Job Summary & Essential Functions** Responsible for entry of new customer orders into the MRP business system, and for maintaining existing customer orders. - Process and enter new customer orders - Work with Program Managers to ensure that the contract review and order entry processes are followed - Communicate order acknowledgments to customers -...
-
Customer Support Specialist
4 weeks ago
Manchester, United States Intervala,LLC Full timeJob DescriptionJob DescriptionJob Summary & Essential FunctionsResponsible for entry of new customer orders into the MRP business system, and for maintaining existing customer orders.Process and enter new customer ordersWork with Program Managers to ensure that the contract review and order entry processes are followedCommunicate order acknowledgments to...
-
Embroidery Specialist
3 weeks ago
Manchester, United States D R Designs Inc Full time**About us** We are professional and our goal is to provide a working environment that works for all staff, while maintaining high quality standards for our customers.. Our work environment includes: - Relaxed atmosphere - On-the-job training - Company perks - Flexible working hours Job Summary: We are seeking a Specialist to join our team. The...
-
Fusion Security Specialist
2 months ago
Manchester, United States Security Industry Specialists, Inc. Part timeAbout this position:Department: RetailLocation (City/State): Manchester, NHEmployment Type: Part Time - $25.00 per hourAbout us: Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through...
-
Fusion Security Specialist
4 weeks ago
Manchester, United States Security Industry Specialists, Inc. Part timeAbout this position:Department: RetailLocation (City/State): Manchester, NHEmployment Type: Part Time - $25.00 per hourAbout us: Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through...
-
Sales Specialist
2 weeks ago
Manchester, United States Bob's Discount Furniture Full time**Retail Guest Experience Specialists** **Full-Time and Part-Time Career Opportunities** Our Retail Guest Experience Specialists are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room...
-
Client Support Specialist
3 weeks ago
Manchester, United States Morph Management Full timeWe are a brand management firm partnered up with reputable brands to increase their brand visibility nationwide. With the pressure from our high-priority clientele, our company has projected immeasurable growth. Therefore, we want to add a friendly Entry Level Client Support Specialist to our high-performing and energetic team. The Entry Level Client Support...
-
Client Support Specialist
3 weeks ago
Manchester, United States Morph Management Full timeWe are a brand management firm partnered up with reputable brands to increase their brand visibility nationwide. With the pressure from our high-priority clientele, our company has projected immeasurable growth. Therefore, we want to add a friendly Entry Level Client Support Specialist to our high-performing and energetic team. The Entry Level Client Support...
-
Jewelry Preview Specialist
4 weeks ago
Manchester, United States Ritani Full timeAs a **Ritani Jewelry Preview Specialist, **you define the Ritani vision of retail’s next generation of customer service. The Specialist role is designed to create an exceptional service for our online customers by transforming their virtual Ritani shopping experience into an elevated in-person viewing of their diamond jewelry purchase at a designated...
-
Retail Service Specialist>
2 weeks ago
Manchester, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 415 Broad St [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
-
Retail Service Specialist>
4 weeks ago
Manchester, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 415 Broad St [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...
-
Payroll Specialist
2 weeks ago
Manchester, New Hampshire, United States Raven Ridge LLC Full timePayroll Specialist Position at Raven RidgeRaven Ridge, a full-service recruiting organization based in NH, is seeking a Payroll Specialist for a full-time position in Manchester, NH. The role offers a generous benefits package and a salary range of $60,000 to $70,000 DOE. As a Payroll Specialist, you will be an integral part of the team reporting to the...
