Clinical Nursing Supervisor-1st Shift

2 weeks ago

Chicago, United States Advocate Aurora Health Full time
Department:

09121 AMG Chicago 2301 E 93rd (S/E) - Building Operations

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Mon- Fri 8:30-5

Major Responsibilities:
  • Clinical Care and Health Outcomes - Provides support in the delivery of quality clinical care. Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team. Takes a lead role in assisting the clinical team to meet/exceed CI goals. Assists physicians and associates in managing patient registries.
    • 8)Ensures monthly office inspection checklist and other required audits are conducted in a timely manner.
    • 9)Ensures AMG standing operating procedures are followed.
    • 10)Oversees approved site research activities. 11. Demonstrates independent problem solving, critical decision making, and knows when to obtain additional resources when required. 12. Holds clinical staff accountable to AMG rooming standards. 13. Ensures the timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up. 14. Demonstrates appropriate action and takes a lead role in emergency situations. Assures timely response to emergency calls by staff. 15. Identifies, evaluates, and resolves potential safety problems; including equipment maintenance issues. 16. Ensures monthly office inspection checklist and other required audits are conducted in a timely manner. 17. Ensures AMG standing operating procedures are followed. 18. Oversees approved site research activities. 19. Demonstrates independent problem solving, critical decision making, and knows when to obtain additional resources when required. 20. Holds clinical staff accountable to AMG rooming standards. 21. Ensures the timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up.
    • 1)Ensures staff adherence to timely and accurate documentation of all patient care services by monitoring staff compliance within all AMG wide systems, and all regulatory standards to ensure standards are met and followed.
    • 2)Supports a safe environment for patients and associates through effective monitoring of staff compliance to established standards of care, policies and procedures and HIPAA compliance. Ensures associates are up-to-date with all safety training and certifications.
    • 3)Acts as a role model and champion for Culture of Safety. Works with the manager to resolve patient safety events in the reporting system. Promotes and educates staff on the reporting system to report all events and near miss events. Works with the manager to complete ACAs and RCAs when indicated.
    • 4)Utilizes information to implement process changes and staff education.
    • 5)Leads site clinical integration activities
    • 6)Demonstrates appropriate action and takes a lead role in emergency situations. Assures timely response to emergency calls by staff.
    • 7)Identifies, evaluates, and resolves potential safety problems; including equipment maintenance issues.
  • Patient Satisfaction and Operations - Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered as evidenced by the availability of open access; including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding Key Result Area (KRA) goals.
    • 1)Monitors data on a monthly basis, reviews with clinical staff, and physicians and jointly develops improvement plans in concert with the site leadership to meet/exceed established patient satisfaction targets.
    • 2)Holds self and others accountable to adherence to AMG Service Standards, Behaviors of Excellence, AIDET and MVP.
    • 3)Participates and promotes activities to evaluate and improve processes that will contribute to patient satisfaction. Conducts frequent assessments of patient flow. Takes appropriate steps to reduce wait times and to keep patients informed of delays.
    • 4)Responsible for conveying a professional image in compliance with AMG clothing and grooming standards, and wears AMG provided identification tags at all time.
    • 5)Follows through and takes ownership of patient complaints, and practices Service Recovery where identified.
    • 6)Fosters a pleasant and professional environment, in person and over the phone, utilizing prescribed scripting and telephone standards.
    • 7)Ensures adequate clinical staffing at all times by developing schedules, assignments and modifying as necessary.
    • 8)Assists in coordinating managed care issues and nursing updates.
    • 9)Evaluates service levels and operational procedures such as wait-times, message management and appointment availability. Engages staff in resolution of identified issues.
    • 10)Actively rounds on patients, associates and physicians and ensures that the team has the necessary resources and tools to be successful. 11. Actively participates and/or leads team huddles.
  • Associate Engagement/Human Resources - Collaborates with the practice manager on Human Resource functions related to associates to ensure continued quality, development and retention reflecting the Advocate Experience of creating the best place for associates to work and achieve associate satisfaction scores consistent with AMG goals and standards. In day-to-day activities, provides leadership to create an environment where the associates are motivated to do their best, are routinely recognized for good work and achieves goals for associate satisfaction.
    • 1)Conducts regular staff meetings and daily huddles with associates. Documents meetings using Stoplight Report.
    • 2)Conducts performance reviews on time.
    • 3)Demonstrates effective time management, problem-solving, collaboration and conflict resolution skills.
    • 4)Consistently ensures manager is fully informed of key events or isues that impact practice operations.
    • 5)Provides ongoing performance feedback to associates through coaching and mentoring. Orients and provides training to new associates. Documents orientation, training and required competencies to ensure that associates are proficient in job requirements.
    • 6)Seeks opportunities to further educate and develop the associates and enhance own leadership skills.
    • 7)Assures all associates maintain certification and all required continuing education units (CEUs).
  • Growth and Funding our Future - Supports initiatives that enhance practice growth as well as retention of existing patients under the direction of the manager and in collaboration with physician leadership.
    • 1)Participates in activities which foster practice growth.
    • 2)Promotes same day access and is engaged in volume visit targets.
    • 3)Maintains an effective process for inventory control and medication supply utilization.
    • 4)Proactively manages staff schedules to minimize use of overtime, temporary staff, and registry.
    • 5)Works in collaboration with practice site manager to achieve revenue and cost targets.
    • 6)Maximizes team efficiency by utilizing all team members
  • Physician/Provider Engagement - Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment.
    • 1)Provides support to the onboarding of new physicians/providers
    • 2)Rounds with physicians/providers daily to review staff issues and to address and resolve operational/clinical concerns. Solicits feedback regarding staff performance.
    • 3)Engages physicians/providers in improving processes, workflow and EMR related concerns.
    • 4)Assists physicians/providers on issues related to patient care and safety.
    • 5)Reviews physician/providers satisfaction results and collaborates with manager/director to execute improvement plans.
  • Miscellaneous - Fulfills additional job-related duties based on operational needs as directed by the manager and/or the director
    • 1)Actively participates in meetings, committees and projects
    • 2)Keeps abreast of current clinical standards via literature, educational events and internal and external resources and networking.
    • 3)Participates in activities to enhance professional growth
    • 4)Maintains licensure and completes required CEUs
    • 5)Performs other duties as assigned.
    • 6)Performs clinical duties as determined by the needs of the practice site(s) or as assigned by his/her manager.
Licensure:
  • Nurse, Registered (RN)


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.

  • Maintenance Supervisor

    1 week ago

    Chicago, United States Mauser Packaging Solutions Full time

    The Maintenance Supervisor provides leadership and supervision to the Maintenance production team engaged in the troubleshooting, repair and maintenance of production equipment. Strives to ensure safety, quality and maximum production efficiencies in Maintenance Supervisor, 1st Shift, Maintenance, Maintenance Manager, Supervisor, Equipment

  • C.N.A. (1st Shift)

    1 week ago

    Chicago, United States Balmoral Nursing Home Full time

    Balmoral Nursing Home - Do you enjoy making a difference? Do you enjoy working in an environment where what you do makes an impact on the facility? This is the place for you!   We are currently hiring CNAs!!! We have an amazing staff that support and guide one another, to ensure that the best care is given to our residents. This is a great opportunity to...

  • C.N.A. (1st Shift)

    1 week ago

    Chicago, United States Central Nursing Home Full time

    Central Nursing Home - Do you enjoy making a difference? Do you enjoy working in an environment where what you do makes an impact on the facility? This is the place for you!   We are currently hiring CNAs!!! We have an amazing staff that support and guide one another, to ensure that the best care is given to our residents. This is a great opportunity to...

  • Licensed Practical Nurse

    4 days ago

    Chicago, United States Gardant Management Solutions, Inc. Full time

    A At Heritage Woods of Chicago each team member serves a pivotal role in providing enriched lifestyles that are enhanced by the values of love , compassion , and dignity . By embracing these values, we aim to create an innovative and inclusive cultur Practical Nurse, Licensed, 1st Shift, Nurse, Solutions, Property Management, Healthcare

  • Licensed Practical Nurse

    4 days ago

    Chicago, United States Gardant Management Solutions, Inc. Full time

    At Montclare Supportive Living each team member serves a pivotal role in providing enriched lifestyles that are enhanced by the values of love, compassion, and dignity. By embracing these values, we aim to create an innovative and inclusive culture t Practical Nurse, Licensed, 1st Shift, Nurse, Solutions, Property Management, Healthcare

  • Certified Nursing Aide

    4 days ago

    Chicago, United States Gardant Management Solutions, Inc. Full time

    At Churchview Supportive Living each team member serves a pivotal role in providing enriched lifestyles that are enhanced by the values of love, compassion, and dignity. By embracing these values, we aim to create an innovative and inclusive culture Aide, Nursing, 1st Shift, Certified, Solutions, Property Management, Healthcare

  • CNA Supervisor

    1 day ago

    Chicago, Illinois, United States Healthcare Nursing Center Full time

    Are you looking for a rewarding career in Nursing? We are currently searching for a C.N.A. Supervisor to join our friendly, caring and supportive teamHealthcare Nursing Center is rapidly growing and our team is looking to invest in a C.N.A. Supervisor by providing opportunities to further your career and with the tools and encouragement you need to succeed....

  • CNA Supervisor

    2 days ago

    Chicago, United States Healthcare Nursing Center Full time

    Are you looking for a rewarding career in Nursing? We are currently searching for a C.N.A. Supervisor to join our friendly, caring and supportive team! Healthcare Nursing Center is rapidly growing and our team is looking to invest in a C.N.A. Supervisor by providing opportunities to further your career and with the tools and encouragement you need to...

  • CNA Supervisor

    4 weeks ago

    Chicago, United States Healthcare Nursing Center Full time

    Healthcare Nursing Center - Are you looking for a rewarding career in Nursing? We are currently searching for a C.N.A. Supervisor to join our friendly, caring and supportive team!   Healthcare Nursing Center is rapidly growing and our team is looking to invest in a C.N.A. Supervisor by providing opportunities to further your career and with the tools and...

  • C.N.A. (1st Shift)

    2 weeks ago

    Chicago, IL, United States Central Nursing Home Full time

    Central Nursing Home - Do you enjoy making a difference? Do you enjoy working in an environment where what you do makes an impact on the facility? This is the place for you!   We are currently hiring CNAs!!! We have an amazing staff that support and guide one another, to ensure that the best care is given to our residents. This is a great opportunity to...

  • Electrician - Maintenance - 1st Shift

    3 weeks ago

    Chicago, United States Mauser Packaging Solutions Full time

    The Electrician is responsible for installing and repairing all electrical devices of the plant. Essential Functions: The following is a list of specific duties which are considered the essential functions of this job. The list is not exhaustive, as Electrician, Maintenance, 1st Shift, Training, Electrical, Systems, Manufacturing

  • Sanitation Associate

    4 weeks ago

    Chicago, United States Home Chef Full time

    The Production Sanitation Associate is responsible for all activities involved in maintaining the cleanliness and food safe environment of the production areas and equipment in the food processing facility. The Production Sanitation Associate is expe Sanitation, Associate, 1st Shift, Sanitize, QA Manager, Manufacturing, Production

  • Clinical Supervisor

    3 days ago

    Chicago, United States Heartland Alliance Full time

    Job DescriptionJob DescriptionTitle: Clinical SupervisorShift: Sunday, Wednesday, Thursday, 12p-8:30pLocation: Rogers Park, Chicago, ILSummary: Under the general guidance of the Managing Director of Supportive Services, the Clinical Supervisor is responsible for supporting the Director and/or Associate Director of Clinical Services in providing leadership...

  • Clinical Pharmacy Supervisor

    4 days ago

    Chicago, United States Amergis Full time

    $ 84 / hour Amergis is hiring for a Clinical Pharmacy Supervisor in Chicago, IL. The supervisor manages, coordinates, assists in the day-to-day operations of the pharmacy regarding quality assurance, order/prescription processing, inventory, pharmaceutical distribution, pharmaceutical procurement, scheduling, and sterile and non-sterile pharmaceutical...

  • Clinical Operations Nurse Supervisor

    1 month ago

    Chicago, United States Cook County Health & Hospitals System Full time

    The Clinical Operations Nurse Supervisor provides off shift supervision overseeing all aspects of patient care within the assigned nursing division, in conjunction with the Nurse Coordinator II, and will also provide oversight to the other nursing divisions, on a 24-hour basis providing coverage when needed, by evaluating and supervising all activities of...

  • Clinical Supervisor

    1 week ago

    Chicago, United States HR Value Partners, LLC Full time

    Job DescriptionJob DescriptionJPA Chicago- Clinical SupervisorAre you a licensed mental health professional with solid experience providing support and high-quality care to clients? Are you looking for a team that values your expertise? You're in luck, we have the job for you!JPA needs a clinical supervisor that provides guidance and support to clients,...

  • Clinical Supervisor

    3 days ago

    Chicago, United States A Beautiful Mind Inc. Full time

    Job DescriptionJob DescriptionJob Description: Clinical Supervisor A Beautiful Mind Certified Mental Health Center is seeking a Clinical Supervisor to work in our Chicago office. Position SummaryThe Clinical Supervisor directs and manages an effective clinical service delivery team using applicable principles of Social Work and/or Counseling which include -...

  • Mechanic - Pail Assembly - 1st Shift

    3 weeks ago

    Chicago, United States Mauser Packaging Solutions Full time

    Follow, without exception, all work instructions and safety policies, including use of all PPE and safety equipment Examine machine controls to install plate changeovers and start up machines for production needs when required Perform routine prevent Assembly, 1st Shift, Mechanic, Mechanical, Operations, Manufacturing

  • Reach Truck Operator

    3 weeks ago

    Chicago, United States Home Chef Full time

    Reach truck operators are primarily responsible for the movement of all received pallets through the facility, owning correct FEFO/ FIFO as they manage organization of storage and proper rotation. They handle the loading of finished goods, transfers, Truck Operator, Operator, 1st Shift, Warehouse Associate, Manufacturing, Storage, Production

  • Maintenance Supervisor

    5 days ago

    Chicago, United States Mauser Packaging Solutions Full time

    The Maintenance Supervisor provides leadership and supervision to the Maintenance production team engaged in the troubleshooting, repair and maintenance of production equipment. Strives to ensure safety, quality and maximum production efficiencies in order to meet and support the manufacturing facility’s overall OEE (Overall Equipment Effectiveness)...