Clinical Operations Nurse Supervisor

4 weeks ago

Chicago, United States Cook County Health & Hospitals System Full time

The Clinical Operations Nurse Supervisor provides off shift supervision overseeing all aspects of patient care within the assigned nursing division, in conjunction with the Nurse Coordinator II, and will also provide oversight to the other nursing divisions, on a 24-hour basis providing coverage when needed, by evaluating and supervising all activities of the nursing staff. This position has first line responsibility for clinical and personnel management, patient care, and quality service delivery for the assigned areas in Cook County Health (CCH).

This position is exempt from Career Service under the CCH Personnel Rules.

**General Administrative Responsibilities**
- Collective Bargaining_
- Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
- Participate in collective bargaining negotiations, caucus discussions and working meeting
- Discipline_
- Document, recommend and effectuate discipline at all levels
- Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
- Initiate, authorize and complete disciplinary action pursuant to CCHHS system rules, policies, procedures and provision of applicable collective bargaining agreements
- Supervision_
- Direct and effectuate CCHHS management policies practices
- Access and proficiently navigate CCHHS records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
- Management_
- Contribute to the management of CCHHS staff and CHHSS’ systemic development and success
- Discuss and develop CCHHS system policy and procedure
- Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire. transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
- Work with Labor Relations to discern past practice when necessary

**TYPICAL DUTIES**
- Collaborates with Nursing Leadership to develop nursing care standards ensuring patient care in unit is delivered within hospital established service standards, regulatory and professional standards of care.
- Develops and implements an effective operating plan for the delivery of nursing care within the designated nursing unit.
- Identifies opportunities for process improvement and initiates improvement efforts within the unit to increase and exceed unit performance measures.
- Conducts patient observations, reviews verbal reports and written documentation, and establishes immediate and long-term corrective action plans. Areas of unit performance include compliance with standards of care, LOS, agency and overtime costs, position vacancies and turnover rates.
- Develops long-term unit staffing schedules to ensure adequate daily coverage in accordance with staffing needs.
- Drives employee performance by setting clear performance expectations for unit nursing staff and providing necessary information and tools to achieve desired performance.
- Provides daily guidance to staff regarding patient care delivery problems including providing coverage during staffing shortages throughout the division.
- Ensure regulatory compliance for the assigned Nursing units
- Identifies staff development needs and works with nursing education department or outside sources to provide nurses with continuous education and opportunity for growth and development.
- Ensures all nursing staff meets requisite credential and licensure requirements.
- Partners with nursing team to proactively assess the quality of patient care delivered by nursing staff and to evaluate overall unit effectiveness in meeting care treatment goals.
- Ensures nursing staff follows accurate and complete documentation procedures at all times.
- Completes required quality assessment and performance improvement reports for the unit.
- Maintains a safe, culturally sensitive, and caring patient environment that is reflective of CCH standards, as well as patient and family expectations.
- Demonstrates and promotes awareness of patient care rights; serves as patient advocate.
- Coordinates the efforts of ancillary health services to ensure continuity of patient care and positive communication with all hospital staff.
- Ensures proper maintenance of unit medical equipment including life-sustaining equipment.
- Prepares and monitors unit personnel, supply, and equipment budgets to ensure expenses are maintained within budgetary guidelines.
- Attends and participates in division, department, and committee meetings, when necessary.
- Performs other related duties as required.

**Minimum Qualifications**
- Bachelor of Science in Nursing (BSN) from a school of nursing, **required. (M**_ust provide official transcripts at time of interview_**)
- Licensed as a Registered Professional Nurse in the State of Illinois, **required.**:

- **A mi

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