Service Appointment Coordinator

4 weeks ago


Westbrook, United States Westbrook Honda Full time

We are looking for a Service Appointment coordinator to help schedule service appointments daily. Located just off exit 65 on RTE 95 in Westbrook.

At Westbrook Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success amongst each of our members. Experience preferred, but we will train anyone with a great attitude

WE OFFER:

  • Health & Dental
  • 401K with Company Contribution
  • Paid Vacation
  • 5 Work Week
  • World class facility 
  • Free Saturday lunches
  • Closed on Sundays

Job Summary:  The right candidate will have excellent communication skills, reliable, a positive attitude, comfortable speaking to customers on the phone and communicating via email and text by desktop computer. The day-to-day duties in this role include answering service department phones, booking service appointments and contacting customers by phone and email regarding their satisfaction.

Qualifications

  • Excellent communication skills
  • Comfortable with phone and computer
  • Ability to multitask
  • Positive attitude
  • Punctual nature and reliability
  • A professional appearance

Responsibilities

  • Answer incoming service department calls
  • Booking service appointments
  • Contact customers by phone and email regarding their satisfaction
  • Communicate with callers in a professional, friendly, and efficient manner
  • Assist monitoring and managing our fleet of 25 loaner vehicles


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