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Consumer Support Technician

1 month ago

Clearwater, United States GFI Software Full time

Do you enjoy playing video games? Are you the Neighborhood Computer Go-To Person? Are you comfortable with computers and enjoy learning new technologies?

Look no further We have an opportunity custom made just for you

VIPRE Security is looking for technically savvy individuals who enjoy helping others and solving computer issues. As the primary support for our customers, Consumer Support Technicians take inbound calls and respond to emails regarding our software. Consumer Support Technicians provide exceptional customer service through understanding customer needs and meeting their expectations in a timely manner.

We Offer:

  • Competitive Pay
  • Paid Training
  • Paid Time Off
  • Medical Insurance
  • 401K and more

Our working environment is Fast-paced, Interactive, and Casual

Qualifications:

  • Proven customer service skills
  • Working knowledge of Windows operating systems
  • Ability to troubleshoot issues and work in a fast-paced environment
  • Excellent written and verbal communication skills
  • Must be at least 18 years of age with an HS diploma or GED.

Come join an awesome team

VIPRE Security is an AA/EOE/Vets/Disabled employer.