Technical Account Manager
3 weeks ago
Position: Technical Account Manager [Req # 240507TS]Job Site: One Penn Plaza, Suite 4400, New York, NY 10119. 100% telecommuting permitted.Rate of Pay: $139,256 to $150,000/yrJob Duties: Collection, analysis and change recommendations of configuration information. Collection and analysis of customer network information. Collection and analysis of packet trace and other diagnostic information. Recommend actions based on analysis. Customer education (gaps in networking, product knowledge, etc.). Installation and configuration assistance. Reproduction of customer environments on lab equipment. Follow up technical cases and manage the right expectation until the closure of the cases. Conduct weekly status conference calls with customers to report status of open issues and projects. Conduct quarterly health checks and report delivery for your managed accounts. Work closely and provide direct technical email and phone support to our customers in the Americas Region (Canada, US, Central and South America). Develop best practice deployment and troubleshooting methodology documentation. Analysis of support request, completion of requests for information and documentation. Will exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results. Provide Root Cause Analysis to customers for critical issues. Review and validate Product Security Incident Response notifications for customer. Manage customer escalations including communication with management and executive level personnel. Provide consultation in project panning, architecture, and implementation of Fortinet products. 100% telecommuting permitted. Minimum Requirements: Master’s degree or foreign degree equivalent in Computer Science, Systems Engineering, Electrical/Electronics Engineering or related field and two (2) years of experience in any occupation where technical account management or engineering experience was gained.Special Requirements: Demonstrate knowledge and/or experience in each of the following: TCP/IP or UDP; IDS/IPS; DDos; VPN; SD-WAN; and SSL Inspection.Email resume to hekim@fortinet.com, must reference job title and code: Technical Account Manager [Req # 240507TS][#LI-DNI] Minimum Salary: 139,256 Maximum Salary: 150,000 Salary Unit: Yearly
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Technical Account Manager
2 weeks ago
New York, United States Square Full timeAs a Technical Account Manager, you will collaborate with our merchant partners, agency partners and internal teams to deliver world-class proactive service and technical excellence. You will focus on maintaining substantial, long-term merchant and a Technical Account Manager, Account Manager, Technical, Manager, Project Management, Integration, Business...
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Technical Account Manager
2 weeks ago
New York, United States Cash App Full time**Company Description** It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
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Technical Account Manager
1 week ago
New York, United States ComplyAdvantage Full timeWhat you will be doing: We are looking for a skilled Technical Account Manager to join our team. In this role, you will be the primary technical point of contact for assigned customers and ensure they are successfully utilizing our solutions to meet their business goals. You will report to the Head of Tech Support and focus on owning the Technical...
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Technical Account Manager
1 week ago
New York, United States ComplyAdvantage Full timeWhat you will be doing: We are looking for a skilled Technical Account Manager to join our team. In this role, you will be the primary technical point of contact for assigned customers and ensure they are successfully utilizing our solutions to meet their business goals. You will report to the Head of Tech Support and focus on owning the Technical...
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Technical Account Manager
3 days ago
New York, United States Management Recruiters International Full timeSR. TECHNICAL ACCOUNT MANAGER - REMOTE U. S. BASED My client is a rapidly growing Cloud Networking business looking for a Technical Account Manager based in the United States. This is a remote position but work east coast hours. Occasional travel is required. Requirements & Responsibilities 8+ years of pre-sales engineering, technical account...
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Technical Account Manager
2 days ago
New York, United States Management Recruiters International Full timeSR. TECHNICAL ACCOUNT MANAGER - REMOTE U. S. BASED My client is a rapidly growing Cloud Networking business looking for a Technical Account Manager based in the United States. This is a remote position but work east coast hours. Occasional travel is required. Requirements & Responsibilities 8+ years of pre-sales engineering, technical account...
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Technical Account Manager
1 week ago
New York, United States Cortex Sustainability Intelligence Full timeThe Cortex Customer Success team works directly with our customers to define outcomes and deliver value through adoption of our smart building analytics software product. We are growing rapidly and looking for a Technical Account Manager (TAM) with a customer-first mentality that understands the value of cultivating relationships with our customers to drive...
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Technical Account Manager
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New York, United States Agility Talent Full timeOur client is the world’s first fully algorithmic re-pricing platform. Offering e-commerce marketplace sellers a cloud-based solution to keep their prices competitive and maximize profitability. The platforms technology is self-learning, improving algorithms and checking competitive offerings of products every hour, adjusting prices in real-time based on...
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Technical Account Manager
1 day ago
New York, United States Agility Talent Full timeOur client is the world’s first fully algorithmic re-pricing platform. Offering e-commerce marketplace sellers a cloud-based solution to keep their prices competitive and maximize profitability. The platforms technology is self-learning, improving algorithms and checking competitive offerings of products every hour, adjusting prices in real-time based on...
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Technical Account Manager
5 days ago
New York, United States Cash App Full timeJob Description As a Technical Account Manager, you will collaborate with our merchant partners, agency partners and internal teams to deliver world-class proactive service and technical excellence. You will focus on maintaining substantial, long-term merchant and agency partner relationships while resolving technical issues quickly and efficiently. You will...
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Technical Account Manager
2 days ago
New York, United States Cash App Full timeJob Description As a Technical Account Manager, you will collaborate with our merchant partners, agency partners and internal teams to deliver world-class proactive service and technical excellence. You will focus on maintaining substantial, long-term merchant and agency partner relationships while resolving technical issues quickly and efficiently. You will...
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Technical Account Manager
1 week ago
New York, United States re-tool® Full timeWHY WE'RE LOOKING FOR YOU : Over the past year, our business has been expanding at breakneck speed and we’ve been taking on more, and larger, customers. We’re looking to grow our post-sales team to partner closely with our strategic customers and help onboard them to the Retool platform. The ideal candidate for this role should be able to think about the...
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Technical Account Manager
5 days ago
New York, United States MRINetwork Jobs Full timeJob DescriptionJob DescriptionSR. TECHNICAL ACCOUNT MANAGER - REMOTE U. S. BASED My client is a rapidly growing Cloud Networking business looking for a Technical Account Manager based in the United States. This is a remote position but work east coast hours. Occasional travel is required. Requirements & Responsibilities8+ years of pre-sales engineering,...
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Technical Account Manager
2 weeks ago
New York, United States Cortex Sustainability Intelligence Full timeJob DescriptionJob DescriptionThe Cortex Customer Success team works directly with our customers to define outcomes and deliver value through adoption of our smart building analytics software product. We are growing rapidly and looking for a Technical Account Manager (TAM) with a customer-first mentality that understands the value of cultivating...
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Technical Account Manager
6 days ago
New York, United States Cortex Sustainability Intelligence Full timeJob DescriptionJob DescriptionThe Cortex Customer Success team works directly with our customers to define outcomes and deliver value through adoption of our smart building analytics software product. We are growing rapidly and looking for a Technical Account Manager (TAM) with a customer-first mentality that understands the value of cultivating...
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Technical Account Manager
4 weeks ago
New York, United States EasyVista Full timeCompany Description Because at EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® 2022-2023 certification. Would you like to join a fast-growing French software company that places the professional development and success of its employees at the heart of its strategy? As a leader in the...
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Technical Account Manager
4 weeks ago
New York, United States EasyVista Full timeCompany Description Because at EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® 2022-2023 certification. Would you like to join a fast-growing French software company that places the professional development and success of its employees at the heart of its strategy? As a leader in the...
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Technical Account Manager
1 day ago
New York, United States EasyVista Full timeCompany Description Because at EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® 2022-2023 certification. Would you like to join a fast-growing French software company that places the professional development and success of its employees at the heart of its strategy? As a leader in the...
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Technical Account Manager
1 hour ago
New York, United States EasyVista Full timeCompany Description Because at EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® 2022-2023 certification. Would you like to join a fast-growing French software company that places the professional development and success of its employees at the heart of its strategy? As a leader in the...
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Technical IT Account Manager
3 weeks ago
New York, United States Trick Dog Technology Full timeDUTIES AND RESPONSIBILITIES •Advise clients on technology best practices •Engineer technical solutions tailored to client requirements •Formulate technical plans and budgeting documents •Ensure technology aligns with business objectives for clients •Prepare quotes and Statements of Work for clients •Address escalated client account issues...
