Current jobs related to Front Desk Agent - Portland - Westin Portland Harborview

  • Front Desk Agent

    2 hours ago


    Portland, United States Atrium Hospitality Full time

    Hotel: Portland Holiday Inn. Front Desk Agent. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence. Location: Holiday Inn at Front Desk, Agent, Hotel

  • Front Desk Agent>

    5 months ago


    Portland, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Westin Portland Harborview [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    2 months ago


    Portland, United States The Portland Regency Hotel & Spa Full time

    The Portland Regency Hotel & Spa is looking for a Full-Time Front Desk Agent to join our team! We are a beautiful Historic Hotel of America located in the heart of Portland's Old Port District. Full-Time benefits include: Medical, Dental, Life and Short-Term Disability insurances, Holidays, and PTO. Part-Time benefits includes sick time. All employees...

  • Front Desk Agent

    4 months ago


    Portland, United States Canterbury Hotel Group Full time $16

    **Front desk evening shift 3 pm-11 pm**JOIN OUR TEAM !!We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a...

  • Front Desk Agent

    4 months ago


    Portland, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To perform this job successfully, an individual must...

  • Front Desk Agent

    8 hours ago


    Portland, Maine, United States Giri Hotel Management LLC Full time

    Customer Service Superstar Wanted!We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Hilton Garden Inn Portland Airport. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth and enjoyable stay.Key Responsibilities:Manage online,...

  • Front Desk Agent

    4 months ago


    Portland, United States Moxy Portland Downtown Full time

    Moxy is the newest bold + distinctive lifestyle hotel in Downtown Portland. To revolutionize the category requires a lot of moxie.  We are in search of a fabulous Front Desk Agent.  If you are astute enough to balance the books and roll the day while still fulfilling the obligations of a dedicated crew member we should talk!“If you’ve got guts,...

  • Front Desk Agent

    1 month ago


    Portland, United States Radisson Hotel Portland Airport Full time $17 - $18

    Job DescriptionJob DescriptionWe are seeking a friendly, professional, and detail-oriented Front Desk Agent to join us at Radisson Portland Airport Hotel. As the first point of contact for our guests, you will be responsible for providing accurate and timely information and services in a courteous manner, ensuring an exceptional guest experience from...

  • Front Desk Agent

    7 hours ago


    Portland, Oregon, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesProcess all guest...

  • Front Desk Agent

    2 days ago


    Portland, United States Radisson Hotel Portland Airport Full time

    Job DescriptionJob DescriptionWe are seeking a friendly, professional, and detail-oriented Front Desk Agent to join us at Radisson Portland Airport Hotel. As the first point of contact for our guests, you will be responsible for providing accurate and timely information and services in a courteous manner, ensuring an exceptional guest experience from...

  • Front Desk Agent

    4 hours ago


    Portland, United States Radisson Hotel Portland Airport Full time

    We are seeking a friendly, professional, and detail-oriented Front Desk Agent to join us at Radisson Portland Airport Hotel. As the first point of contact for our guests, you will be responsible for providing accurate and timely information and services in a courteous manner, ensuring an exceptional guest experience from check-in to check-out. Position...


  • Portland, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Place Portland [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    3 months ago


    Portland, United States MKM Hotels Full time

    Description Seeking an engaging, hospitable professional to join our growing team as a Front Desk Agent at our centrally located Comfort Inn & Suites Beaverton - Portland West location! AM (7a-3p) and PM (3p-11p) shifts available with on-the-job training. Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing...


  • Portland, Oregon, United States Canterbury Hotel Group Full time

    Canterbury Hotel Group is seeking a dedicated and customer-focused Front Desk Agent to join our team for evening shifts. As the first point of contact for our guests, you will play a vital role in ensuring their experience at Canterbury Hotel Group is exceptional. You will be responsible for managing all aspects of guest check-in and check-out, handling...

  • Front Desk Agent

    2 months ago


    Portland, United States CSM Corporation Full time

    ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT004754 Showing 1 location **Job Details** **Description** **Sign On Bonus / Benefits** $500 Sign on bonus after 90 days! Full Time Associates qualify for benefits (Medical, Dental, Vision, PTO, 401K) **Job Duties** Anticipates and responds to guests in a friendly and...


  • Portland, Oregon, United States Canterbury Hotel Group Full time

    Canterbury Hotel Group is seeking a dedicated and customer-focused Front Desk and Night Audit Agent to join our team. In this role, you will be the first point of contact for our guests, ensuring a smooth and enjoyable experience from check-in to check-out. As a Front Desk and Night Audit Agent, you will be responsible for managing all aspects of guest...


  • Portland, Maine, United States Crestline Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crestline Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesAssist guests with...


  • Portland, Oregon, United States McMenamins Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at McMenamins. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling reservations, and ensuring a smooth and...


  • Portland, Oregon, United States Denver Co Full time

    Front Desk Agent Job DescriptionWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at the AC Hotel Portland Downtown. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Respond to guest inquiries and provide...


  • Portland, Maine, United States Westin Portland Harborview Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Westin Portland Harborview. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Guest Registration:...

Front Desk Agent

3 months ago


Portland, United States Westin Portland Harborview Full time
Job Summary

Join the Westin Family Today

40 Hours of paid time off.

Enjoy great perks like hotel & travel discounts, free gym access, and much more See below for details

This position starts at $18 per hour

The Westin Portland Harborview is currently seeking a part time Front Desk Agent. Must be willing and have the ability to work a varied schedule that may include mornings, evenings, weekends and holiday shifts.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator and concierge duties. This position is responsible for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities

QUALIFICATIONS:
  • High School diploma or equivalent required; College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
  • An operational knowledge of Microsoft Office suite
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
  • Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Property Details

The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan