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Insurance Customer Service Representative
4 days ago
Description: The Customer Service Representative is responsible for communicating over the phone with insureds, agency personnel, claimants, providers, vendors, and any other callers with questions related to products and services. Will be assigned to 1 of 2 teams within the call center group: Policy Services- Average 70+ calls a day Handles contacts primarily from agents, policyholders, claimants and providers. However, the customer service phone number is the primary published phone number so we will receive any variety of caller and will need to identify the best course of action for that call. Calls involve billing questions including taking a payment, questions about a policy, making changes to a policy, status of a policy and audit. The goal is to identify if the contact is something Customer Service can handle and resolve the call by completing the necessary action or if it is outside of our authority, direct/transfer the caller to the current department/person. Claims - Average 60-70 calls a day Claims calls involve entering new claims and speaking with Claimant, Medical and Service Providers and attorneys looking for status of a claim, payment, and status of a bill. These calls involve a high level of empathy and strong de-escalation skills About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Kingston, United States U-Haul Full timeLocation: 848 Ulster Ave, Kingston, New York 12401 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
4 weeks ago
Kingston, United States U-Haul Full timeLocation: 848 Ulster Ave, Kingston, New York 12401 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
4 weeks ago
Kingston, United States Enterprise Truck Rental Full time**Customer Service Representative** **Job ID** 390784 Kingston, ON **Overview** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on...
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Customer Service Representative
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Kingston, United States Deforest Group Inc Full timeJob DescriptionJob DescriptionDescription:SIAA (Strategic Insurance Agency Alliance) is a national alliance of independent insurance agency members generating billions in new premium business annually. The foundation of the SIAA alliance is built on partnerships between SIAA, its 48 master agencies, insurance companies, and independent strategic members....
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Kingston, United States JSP Home Services Full timeJob DescriptionJob DescriptionCustomer Service Representative We are Hiring for Multiple positions from trade apprentice, indoor sales, and customer service representative to admin, field, finance, and marketing etc...Stop working at a job that you hate. Work with friends in an environment that rewards you for your hard work and provides a life-long...
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Kingston, United States Rachel Koltin Farmers Insurance Full timeJob DescriptionJob DescriptionDon't stay stuck in the same place, continue to grow with us!Koltin Insurance Agency with Farmer's Insurance in KINGSTON, Tennessee, is looking for a dedicated, driven individual to join our growing team as a Full-Time Insurance Sales Representative. If you are determined and have amazing relationship-building skills,...
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Kingston, United States Landscapers Depot Full timeJob DescriptionJob DescriptionThe Landscapers Depot, an Outdoor Living Supply company located in Kingston, NH is looking for a Seasonal full-time Customer Service Representative for the sales counter and in the nursery. As a Customer Service Representative you are responsible for all sales job duties at the sales counter and in the nursery, from generating...
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Customer Service Representative- Seasonal
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Kingston, United States Landscapers Depot Full timeJob DescriptionJob DescriptionThe Landscapers Depot, an Outdoor Living Supply company located in Kingston, NH is looking for a Seasonal full-time Customer Service Representative for the sales counter and in the nursery. As a Customer Service Representative you are responsible for all sales job duties at the sales counter and in the nursery, from generating...
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Kingston, United States GC Services Full timeInte. Logix is seeking a Remote Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal ca Customer Service, Customer Service Representative, English, Spanish, Bilingual, Customer Experience, Retail
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Kingston, New York, United States GC Services Full timeInte. Logix is seeking a Remote Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal ca Customer Service, Customer Service Representative, English, Spanish, Bilingual, Customer Experience, Retail
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