Dispatcher

Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery. Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.

We currently have an opening for a Dispatcher in Juneau, Alaska. This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.

Currently, our benefit package includes:

Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO

Health Insurance – medical, dental and vision with low employee contributions

Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Long term disability– we pay at no cost to you.
Opportunities for internal promotions/career advancement

Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.

SUMMARY:

Directs and coordinates CL and LCL truck dispatch activities by efficiently coordinating the pick-up and delivery of freight between Company and customer facilities.  Specific duties include directing and coordinating all aspects of day-to-day full load and cross-dock operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties.

This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Other duties may be assigned to support the department or other departments as time allows.

• Safety is Lynden’s first responsibility to our employees and our customers.  This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner is required.
• Schedule and route drivers of Company trucks in order to meet freight delivery and pick-up needs of commercial as well as personal customers.
• Maintains telephone and/or radio contact with Company drivers using Compass to send tasks and manage drivers.
• Direct scheduling of shipments and notify concerned departments and customers of arrival and delivery times and/or dates.
• Assist Human Resources/Safety department in ensuring operational and administrative compliance with Department of Transportation, Department of Labor, OSHA, and other regulatory agencies.
• Daily review of Company driver Hours of Service, freight delivery and pick-up times, route optimization, and fuel idling records with the use of computerized programs.
• Assist in terminal operations and equipment control as required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or abilities required.  Attendance and timeliness are essential functions of this position; employee customarily works at least 40 hours/week on a planned continuous basis.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: Aminimum of three years related experience in the transportation industry is preferred.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to read, write, and interpret routine reports and correspondence; ability to communicate effectively with customers, contractors, vendors, managers, and other employees of the organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions.

LEADERSHIP/DECISION-MAKING SKILLS:

Ability to organize, implement, and follow through to completion projects and tasks assigned or assumed; ability to provide direction to others; ability to provide objective and decisive action(s) necessary to resolve any/all issues with minimal disruption to operational performance.

OTHER SKILLS AND ABILITIES:

• Ability to understand detailed written and oral instructions; ability to prioritize and problem-solve in time/safety-sensitive situations; ability to read and understand rules and procedural manuals. 
• Ability to apply common sense understanding to carry out detailed written or oral instructions, and the ability to prioritize and problem-solve in time/safety-sensitive situations.
• Ability to organize and follow through to completion projects and tasks assigned or assumed; ability to provide objective and decisive action(s) necessary to resolve any/all issues with minimal disruption to operational performance.
• Must have a working knowledge of Compass, Microsoft Windows, Excel, Word, and Outlook; PeopleNet; and RoadNet programs.
• Must have an extensive knowledge of local business locations and roadways.
• Must have proven supervisory skills.
• Detail oriented, good interpersonal skills, and organizational skills.
• Must be flexible to work extended hours and adaptable to change.
• Must have the ability to work well under pressure and handle demanding customers’ needs.
• Able to balance team and individuals’ responsibilities simultaneously.
• Able to give and welcome feedback, contribute to building a positive team spirit, and is able to build morale and group commitments to goals and objectives.
• Ability to maintain accurate records and reports.
• Must be capable of working with little or no supervision as well as working as part of a team.

CERTIFICATES, LICENSES, AND REGISTRATIONS:

• Alaska Commercial Driving License, Class A, with air brake endorsement and hazardous materials endorsement recommended or ability to obtain.
• Valid DOT medical card
• FHWA Inspector Qualification Certification (per 49 CFR § 396.19) and Brake Inspector Qualification Certification (per 49 CFR § 396.25)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job the employee is regularly required to sit, stand, walk, talk and hear while communicating with customers, drivers and co-workers during the normal course of daily activities; the employee is occasionally required to stoop, kneel, or crouch while inspecting vehicles and other equipment.
• The employee is regularly required to use hands, arms and fingers to perform the normal duties of the job such as entering computer data, dial, manipulate objects, tools, or operate controls.
• Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax, radios, and other office machinery.
• The employee is regularly required to hear, speak, and listen while communicating with telephones, radios and in person with customers and coworkers.
• The employee must possess close, distance, peripheral and depth perception.
• The employee may occasionally be required to move or lift up to 75 pounds objects.
• The employee is occasionally required to climb or balance and stoop, kneel or crouch around equipment and facilities.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus during the normal course of the job. 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may work near moving mechanical parts.   
• The noise level in the work environment ranges from moderate to moderately loud.
• The employee may occasionally be exposed to outside weather conditions, including incremental Arctic cold conditions and extreme heat and cold.

COMMENTS:

A post-conditional offer of successfully passing an employment drug test and background investigation are required.

This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.