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Avaya Voice L3 Support

1 month ago


Roseburg, United States Talent Groups Full time

Job Description

  • 5+ years of experience in Voice Technologies, especially in Avaya Voice .
  • Basic understanding of Avaya CM & Aura Messaging 6.x & 7.x.
  • Hands-on experience on Avaya CPOD solution.
  • Good understanding on Avaya Legacy systems. Non-VoIP Telephony solutions.
  • Good understanding of Avaya H.323 and SIP endpoint Registration and Troubleshooting.
  • Must be able to add stations, Trunk groups, Route pattern and ARS/AAR table.
  • Good understanding of AAM Voicemail services & user provisioning.
  • Good understanding of VoIP, H.323 and SIP services.
  • Good understanding of integration of 3rd party apps such as CDR, RightFax, Directory Services, Paging Services, Wallboards
  • Must be able to diagnose call failures on VoIP and POTS and assist L3 on the analysis.

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