Avaya Voice L3 Support
1 month ago
Job Description
- 5+ years of experience in Voice Technologies, especially in Avaya Voice .
- Basic understanding of Avaya CM & Aura Messaging 6.x & 7.x.
- Hands-on experience on Avaya CPOD solution.
- Good understanding on Avaya Legacy systems. Non-VoIP Telephony solutions.
- Good understanding of Avaya H.323 and SIP endpoint Registration and Troubleshooting.
- Must be able to add stations, Trunk groups, Route pattern and ARS/AAR table.
- Good understanding of AAM Voicemail services & user provisioning.
- Good understanding of VoIP, H.323 and SIP services.
- Good understanding of integration of 3rd party apps such as CDR, RightFax, Directory Services, Paging Services, Wallboards
- Must be able to diagnose call failures on VoIP and POTS and assist L3 on the analysis.
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