Guest Service Representative

2 weeks ago

Carson, United States Aeg Worldwide Inc Full time

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer

Position Summary:

The Guest Services Representative is responsible for providing an excellent guest experience for all internal and external guests of the Dignity Health Sports Park. The incumbent monitors entry to the venue and provides guest escorts to various spaces inside the facility.

Essential Functions:

  • Provide excellent guest services at all Dignity Health Sports Park Events by performing AEG Encore service. Always attending to guests needs.
  • Answer guest inquires and provide information and/or directions. Escalating issues/problems to Guest Services Lead when necessary.
  • Scan and check for valid tickets at entry gates.
  • Control ticket access points thought the Dignity Health Sports Park by checking guest's tickets to ensure they are allowed into the appropriate areas.
  • Assisting guest with seating problems or issues, ensuring quick resolution and escalating when necessary.
  • Other duties as assigned.
Required Qualifications:
  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 0-1 years of related work experience preferably in the sports/entertainment venue environment.
  • Must be able to work evenings and are required to be available to work all weekends and holiday.
  • Must be able to stand consistently for a minimum of 8 hours and withstand various weather elements such as high temperatures and rain.
  • Excellent customer service skills

Pay Scale: $18.50

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

  • Guest Service Representative

    3 weeks ago

    Carson, United States AEG Worldwide Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...

  • Guest Service Representative

    11 hours ago

    Carson, United States Aeg Worldwide Inc Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...

  • Guest Services Representative

    2 weeks ago

    Carson City, United States Carson Nugget Full time

    JOB SUMMARY: Under general supervision issues Prospector's (player's) Club cards and tracks members casino gaming activity; issues and redeems coupons; sells casino merchandise; provides a superior level of Golden Touch service to internal and external customer base; increases guest loyalty by building strong relationships; and performs other duties as...

  • Guest Sales/service Associate

    3 days ago

    Carson, United States European Wax Center Carson Full time

    As a Guest Sales/Service Associate at European Wax Center in Carson, CA, you’ll use your expertise to ensure every moment is an opportunity for confidence! We seek a reliable, motivated go getter who can lead with care and integrity, is committed to delighting our guests and—of course—having fun while being awesome! We’ll equip you with the tools...

  • Guest Service Cashier

    1 day ago

    Carson City, United States Carson Nugget Full time

    Job DescriptionJob DescriptionJOB SUMMARY:Under general supervision issues Prospector's (player's) Club cards and tracks members casino gaming activity; issues and redeems coupons; sells casino merchandise; provides a superior level of Golden Touch service to internal and external customer base; increases guest loyalty by building strong...

  • Guest Service Cashier

    2 weeks ago

    Carson City, United States Carson Nugget Full time

    Job DescriptionJob DescriptionJOB SUMMARY:Under general supervision issues Prospector's (player's) Club cards and tracks members casino gaming activity; issues and redeems coupons; sells casino merchandise; provides a superior level of Golden Touch service to internal and external customer base; increases guest loyalty by building strong...

  • Member Services Representative

    2 weeks ago

    Carson, United States Dental Health Service Full time

    Do you enjoy helping others and making a difference? Are you an enthusiastic and friendly person who loves helping others? Do you have a positive outlook, excellent communication skills and phone etiquette? Do you enjoy being an important part of a team? Are you dependable, ready to learn, grow, and provide industry-leading customer service? If so, we want...

  • Guest Service Manager

    5 days ago

    Carson City, United States Carson Nugget Full time

    Job DescriptionJob DescriptionJOB SUMMARY:Under administrative direction, performs management and problem solving while on duty. Handles guest complaints, oversees security issues, and keeps departments running efficiently. SUPERVISION EXERCISED:Exercises oversight over gaming floor Team Members, and non-gaming departments.ESSENTIAL FUNCTIONS: (This class...

  • Technical Customer Service Representative

    3 days ago

    Carson, United States Hypercraft Full time

    The Customer Service Representative will be responsible for completing a broad variety of tasks, including managing sales channels, helping with technical questions, and supporting business activities. You are responsible for vetting B2B opportunities, order entry, and offering solutions to customers who are facing technical challenges with our products...

  • Technical Customer Service Representative

    2 weeks ago

    Carson, United States Hypercraft Full time

    Job DescriptionJob DescriptionThe Customer Service Representative will be responsible for completing a broad variety of tasks, including managingsales channels, helping with technical questions, and supporting business activities. You are responsible for vettingB2B opportunities, order entry, and offering solutions to customers who are facing technical...

  • Customer Service Representative

    2 weeks ago

    Carson City, United States Northern Nevada Appliance Outlet, LTD Full time

    Benefits: Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Job Summary Northern Nevada Appliance Outlet, LTD is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You...

  • Customer Service Representative

    2 weeks ago

    Carson City, United States Northern Nevada Appliance Outlet, LTD Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceJob SummaryNorthern Nevada Appliance Outlet, LTD is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on...

  • Customer Service Representative

    12 hours ago

    Carson City, United States Northern Nevada Appliance Outlet, LTD Full time

    Benefits: Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Job Summary Northern Nevada Appliance Outlet, LTD is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You...

  • Customer Service Representative

    5 days ago

    Carson City, United States Northern Nevada Appliance Outlet, LTD Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryDental insuranceHealth insurancePaid time offTraining & developmentJob SummaryNorthern Nevada Appliance Outlet is looking for Full/Part time Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client...

  • LA Galaxy, Inside Sales Representative

    1 month ago

    Carson, United States teamworkonline Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...

  • Customer Service

    2 weeks ago

    Carson City, United States Anytime Fitness Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated individual with a passion for helping others improve their lives through health and fitness. Industry experience is not required, but first-rate people skills and a self-motivated work ethic are! Some of our previous employees have been Retirees, Stay at home Parents or anyone who is into...

  • Customer Service Representative- 3rd Shift

    1 week ago

    Carson, United States Forward Air Full time

    **Position: Customer Service Representative** **Schedule: Full Time** **Work Hours: Mon-Fri, 8 PM-4:30 AM** **Compensation: $22.87** **Core Duties & Responsibilities**: - Answer incoming customer calls and provide detail information - Notify customers daily of freight availability - Data entry (domestic and international bills) - Maintain a driver sign...

  • Customer Service Representative I

    6 days ago

    Carson, United States Customs Goods LLC Full time

    Job DescriptionJob DescriptionSummary/Objective: We are currently seeking a full-time Customer Service Representative for our Los Angeles, CA facility. The ideal candidate will support our Bonded Warehousing operations by providing value-added customer service. Experience with a Bonded Warehouse, FTZ, CES, or Customs Broker is desirable. The representative...

  • Customer Service Representative I

    3 days ago

    Carson, United States Customs Goods LLC Full time

    Job DescriptionJob DescriptionSummary/Objective: We are currently seeking a full-time Customer Service Representative for our Los Angeles, CA facility. The ideal candidate will support our Bonded Warehousing operations by providing value-added customer service. Experience with a Bonded Warehouse, FTZ, CES, or Customs Broker is desirable. The representative...

  • Customer Relations Representative

    1 day ago

    Carson, United States PI Hollywood Full time

    We are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with a dedication to personal and...