Help Desk Technician

5 days ago

Ogden, United States INSPYR Solutions Full time
Title: Jr. Help Desk Technician
Location: Ogden, UT, 84404
Duration: Contract-to-Hire
Compensation: $18-20/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Qualified candidates may send a copy of their resume (Word Format) to Slater Davidson at sdavidson@inspyrsolutions.com.

Job Description:
INSPYR Solutions is seeking an eager, dependable, and junior-level Help Desk Technician for its client in Ogden, UT. This person will be responsible for supporting personal computer hardware & software, including Office 365, Active Directory, Internet connectivity, and various ERPs. You will provide first-line technical advice, support, and training to company employees on all internal systems and hardware.

Responsibilities:
  • Installs hardware and peripheral components such as monitors, keyboards, printers, and disk drives.
  • Loads appropriate software packages such as operating systems, networking components, and internal office applications.
  • Provides telephone, in-person and online support and training to end-users.
  • First point of contact for the IT department.
  • Required to log all errors/requests into the tracking tool.
  • Assist in Daily IT tasks as defined by Network Administrator
  • Works with Network Administrator / CTO to prioritize daily workload.

Knowledge and Experience:
Qualifications
  • High School Diploma. Ability to work with small tools as assigned (i.e. screwdriver, hammer, etc.) Exemplary customer service skills. Excellent written and verbal communication skills. Must read and speak English. Must have good vision.
IT Skills Required:
  • Basic knowledge of PC hardware architecture
  • Basic knowledge of Windows operating systems
  • Basic knowledge of printers
  • Basic troubleshooting skills
  • Ability to understand new application systems.


Our benefits package includes:
  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • ...and much more


About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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