CRM Coordinator

3 weeks ago

Sandy, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

The Utah Royals FC, Real Salt Lake (RSL), and RSL Training Academy are dedicated to the growth and success of soccer in Utah. The Utah Royals FC is committed to empowerment, while RSL represents the state with pride and fosters a winning culture. The RSL Training Academy nurtures young athletes and instills values of discipline and teamwork. Together, they are committed to inspiring the soccer culture of Utah and creating lasting impressions one winning experience at a time.

The CRM Administrator will manage and enhance our Salesforce platform, with a focus on assisting the ticketing and sponsorship departments to support their sales and marketing campaigns, as well as collaborating with other departments and stakeholders on any additional CRM needs. You will be responsible for using the Salesforce platform to collect, analyze, and report on customer data, as well as provide insights and recommendations to improve customer satisfaction, retention, and loyalty. You will be responsible for configuring and maintaining Salesforce, managing automation, and ensuring the CRM system supports the specific needs of these departments. Your role will involve optimizing processes, managing data, and providing critical insights to drive revenue growth.

RESPONSIBILITIES INCLUDE:
  • Serves as the primary Salesforce administrator and maintains customer records, profiles, and segments.
  • Provides day-to-day support to Salesforce users in the ticketing and sponsorship departments and assists in resolving issues and troubleshooting problems.
  • Creates and manages reports and dashboards specific to ticketing sales performance and sponsorship activities.
  • Monitors and optimizes sales pipelines, providing insights to improve sales and marketing campaigns.
  • Identifies and implements automation to enhance revenue and efficiency
  • Stays updated on the latest CRM and Salesforce trends and best practices and collaborates with stakeholders to define and shape CRM strategy
  • Other duties as assigned.
MINIMUM QUALIFICATIONS:
  • Bachelor's degree in marketing, business, information systems, or a related field
  • Minimum 1 year of experience in CRM, preferably using the Salesforce platform
  • Proficiency in Microsoft Office (Excel, PowerPoint) and strong analytical skills
  • Ability to interpret and communicate complex data with attention to detail and accuracy
  • Excellent verbal and written communication, and ability to present information clearly
  • Detail-oriented, organized, and able to manage multiple tasks and projects independently
PREFERRED QUALIFICATIONS:
  • Experience with SeatGeek, Domo, KORE software, and passion for soccer and the professional soccer industry is a plus

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The job requires regularly lifting/pushing up to 5 pounds and occasionally lifting/pushing more than 15 pounds or exerting heavy force, in a wide disparity or environmental conditions. The job involves standing, stooping, bending, lifting, pushing, typing, etc.

Real Salt Lake provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and Real Salt Lake reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.

  • CRM Coordinator

    3 weeks ago

    Sandy, United States Utah Soccer LLC Full time

    The Utah Royals FC, Real Salt Lake (RSL), and RSL Training Academy are dedicated to the growth and success of soccer in Utah. The Utah Royals FC is committed to empowerment, while RSL represents the state with pride and fosters a winning culture. The RSL Training Academy nurtures young athletes and instills values of discipline and teamwork. Together, they...

  • Salesforce Platform Coordinator

    2 weeks ago

    Sandy, United States Utah Soccer LLC Full time

    Job Title: Salesforce Platform CoordinatorThe estimated salary for this role is $70,000 - $90,000 per year.Job Summary:We are seeking an experienced Salesforce Platform Coordinator to support our CRM initiatives. This role will be responsible for managing customer records, profiles, and segments, creating and managing reports and dashboards, monitoring and...

  • Project Management Coordinator

    2 weeks ago

    Sandy Springs, United States Wallaby Windows of North Atlanta Full time

    Job DescriptionWe are seeking a highly skilled and experienced Project Management Coordinator to join our team at Wallaby Windows of North Atlanta. In this role, you will be responsible for coordinating and managing multiple projects simultaneously, ensuring that every project is completed to the highest standard.The ideal candidate will have excellent...

  • Project Coordinator Manager

    2 weeks ago

    Sandy Springs, United States Wallaby Windows of North Atlanta Full time

    We are seeking a highly motivated Project Coordinator Manager to join our team at Wallaby Windows of North Atlanta.Job OverviewThis role is responsible for the entire operations part of the process, from customer contract signing to final inspection completion. The ideal candidate will have excellent organizational skills, attention to detail, and strong...

  • Operations Coordinator

    6 days ago

    Sandy, United States Audio Video Systems Full time

    Job DescriptionJob DescriptionWhy Work Here?As the leading integrator in luxury home automation across Utah, AV Systems specializes in personalized audio and video installations for luxury homes. With 20 years of experience in making premium living spaces more enjoyable, we’ve grown a team of over 100 professionals and a legacy of innovation. We're...

  • Admissions Coordinator

    2 months ago

    Sandy Spring, United States Brooke Grove Retirement Village Full time

    Admissions CoordinatorFull Time Days | Weekend On-Call Rotation**Pay Rate up to $30/hour**Our mission is to "Touch People's Lives", and to us, it is more than a mission, it is a way of life! At Brooke Grove Retirement Village (part of Brooke Grove Foundation), we understand that all of us touch the lives of those we encounter, and we strive to make sure...

  • Customer Relationship Coordinator

    1 week ago

    Sandy, United States The Investors Edge Full time

    Job Description Job Description Salary: $50K Base Bonus Up to $67K+ Job Type:Full-Time longer term career minded position Salary:$50K Base Bonus Up to $67K+ About Us: We're a dynamic, 20-year-old company recognized as a top workplace and a fast-growing business. Our mission is to empower individuals to achieve financial freedom through innovative investment...

  • Customer Relationship Coordinator

    6 days ago

    Sandy, United States The Investors Edge Full time

    Job DescriptionJob DescriptionSalary: $50K Base Bonus Up to $67K+Job Type:Full-Time longer term career minded positionSalary:$50K Base Bonus Up to $67K+About Us:We're a dynamic, 20-year-old company recognized as a top workplace and a fast-growing business. Our mission is to empower individuals to achieve financial freedom through innovative investment...

  • Customer Relationship Coordinator

    2 weeks ago

    Sandy, United States The Investors Edge Full time

    Job DescriptionJob DescriptionSalary: $50K Base Bonus Up to $67K+Job Type:Full-Time longer term career minded positionSalary:$50K Base Bonus Up to $67K+About Us:We're a dynamic, 20-year-old company recognized as a top workplace and a fast-growing business. Our mission is to empower individuals to achieve financial freedom through innovative investment...

  • Project Manager Project Coordinator

    6 days ago

    Sandy Springs, United States Wallaby Windows of North Atlanta Full time

    Job DescriptionJob DescriptionThe Project Coordinator's involves sourcing/managing subcontractors throughout the window and door installation process as well as managing Wallaby Windows employees (Window Consultants/Admin). This position is responsible for the entire operations part of the process. This begins immediately after the customer signs the...

  • Project Manager Project Coordinator

    2 days ago

    Sandy Springs, United States Wallaby Windows of North Atlanta Full time

    Job DescriptionJob DescriptionThe Project Coordinator's involves sourcing/managing subcontractors throughout the window and door installation process as well as managing Wallaby Windows employees (Window Consultants/Admin). This position is responsible for the entire operations part of the process. This begins immediately after the customer signs the...

  • Enterprise Resources Planning Administrator

    6 days ago

    Sandy Springs, United States BlueSky Resource Solutions Full time

    OVERVIEW:The IT Enterprise Resource Planning (ERP) Administrator's role is to plan, coordinate, and oversee all activities related to the design, development, and implementation of ERP systems and applications. This role ensures the smooth operation of these systems, optimizing efficiency and providing strategic insights to support organizational goals. The...

  • Enterprise Resources Planning Administrator

    6 days ago

    Sandy Springs, United States BlueSky Resource Solutions Full time

    OVERVIEW:The IT Enterprise Resource Planning (ERP) Administrator's role is to plan, coordinate, and oversee all activities related to the design, development, and implementation of ERP systems and applications. This role ensures the smooth operation of these systems, optimizing efficiency and providing strategic insights to support organizational goals. The...

  • ERP Administrator

    8 hours ago

    Sandy Springs, United States BlueSky Resource Solutions Full time

    OVERVIEW: Hybrid 1 day in office schedule! The IT Enterprise Resource Planning (ERP) Administrator's role is to plan, coordinate, and oversee all activities related to the design, development, and implementation of ERP systems and applications. This role ensures the smooth operation of these systems, optimizing efficiency and providing strategic insights to...

  • Onboarding and Client Success Coordinator

    4 weeks ago

    Sandy Springs, United States Injury Rx Full time

    About Injury Rx:We are a growing company dedicated to providing exceptional services to our clients through a powerful and intuitive portal. Our team is collaborative, driven, and passionate about delivering the best experiences for our clients. We are looking for a proactive and detail-oriented Onboarding Coordinator to join our team and play a key role...

  • Operations Manager

    3 weeks ago

    Sandy Springs, United States Wallaby Windows of North Atlanta Full time

    We are seeking a highly skilled Operations Manager to join our team at Wallaby Windows of North Atlanta.Job OverviewThe ideal candidate will have excellent organizational skills, attention to detail, and strong communication abilities. This role is responsible for the entire operations part of the process, from customer contract signing to final inspection...

  • Field Operations Supervisor

    2 weeks ago

    Sandy Springs, United States Wallaby Windows of North Atlanta Full time

    Wallaby Windows of North Atlanta is a home services contractor providing high-quality replacement window and door installation services to homeowners, contractors, and property owners.Job DescriptionThe Field Operations Supervisor plays a crucial role in ensuring the smooth execution of our operations. This position is responsible for sourcing and managing...

  • Implementations Specialist

    3 weeks ago

    Sandy, United States Carta Full time

    The Company You'll Join Carta develops purpose-built software that transforms traditional accounting into a powerful growth engine. Carta's world-class fund administration platform supports nearly 7,000 funds and SPVs, and represents nearly $130B in assets under management in venture capital and private equity. Trusted by more than 40,000 companies, Carta...

  • Customer Success Specialist

    2 weeks ago

    Sandy, United States Telarus Full time

    Reports To: Director of Customer Success Overall Responsibility: The responsibility of the Customer Success Specialist is to ensure that customers receive the proper support to maintain and resolve issues for their account. And will assist will order implementations for the team. Customer support can enhance the customers experience, reduce attrition, and...

  • Customer Success Specialist

    5 days ago

    Sandy, United States Telarus Full time

    Heaquarters is located in Sandy, Utah but this position is remote and can be worked from anywhere in the U.S.*Telecom Experience is required! Reports To: Director of Customer Success Overall Responsibility: The responsibility of the Customer Success Specialist is to ensure that customers receive the proper support to maintain and resolve issues for their...