Spa Receptionist

2 weeks ago


Las Vegas, United States MGM Resorts International Full time

Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

POSITION SUMMARY:

The primary responsibility of the Receptionist is to perform a variety of clerical and administrative duties. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Greet guests in a friendly and professional manner
  • Answer multi-line phone systems and direct calls to the appropriate staff/department
  • Respond to all general e-mail correspondence from guests and staff
  • Schedule conference calls and meetings for office staff
  • Maintain all office equipment as needed and coordinates repairs
  • Work closely with the functional department groups as necessary
  • Ensure that the Receptionist area is clean and looks neat for all incoming guests
  • Inform management of all guest issues, needed supplies or equipment related issues
  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Able to effectively communicate in English, in both written and verbal forms
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

  • Work varied shifts, to include weekends and holidays

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