Receptionist Spa

4 weeks ago

Las Vegas, Nevada, United States MGM Resorts International Full time

POSITION SUMMARY:

The primary responsibility of the Receptionist is to perform a variety of clerical and administrative duties. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Greet guests in a friendly and professional manner
  • Answer multi-line phone systems and direct calls to the appropriate staff/department
  • Respond to all general e-mail correspondence from guests and staff
  • Schedule conference calls and meetings for office staff
  • Maintain all office equipment as needed and coordinates repairs
  • Work closely with the functional department groups as necessary
  • Ensure that the Receptionist area is clean and looks neat for all incoming guests
  • Inform management of all guest issues, needed supplies or equipment related issues
  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Able to effectively communicate in English, in both written and verbal forms
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

  • Work varied shifts, to include weekends and holidays

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