Senior Software Support Engineer/Biomedical Engineer

2 weeks ago


Hazelwood, United States BioFire Diagnostics Full time

Senior Software Support Engineer Description: The Senior Software Support Engineer will support and develop software for internal R&D departments that are responsible for creating innovative IVD solutions. Collaborate with leads from other disciplines (embedded software, microbiology, biomathematics, etc.) to provide outstanding application support ( Troubleshooting, Issue Resolution , A ccount Management) . D evelop novel systems for medical device data analysis, including break/fix, change requests, etc. Install and c onfigure legacy and pre-release instruments in R&D laboratories for data collection and analysis . M onitor /Report i ssue s via ITIL /ITSM. Minimum qualifications: Bachelor’s degree in Computer Science, Engineering, Information Systems, Biology, Microbiology, Biomedical Engineer, Bioinformatics, Clinical Laboratory Science, or equivalent practical experience 6+ years of experience in either S oftware D evelopment, IT Support /Networking , or Clinical Laboratory exper ience Experience working through various phases of software development lifecycle, including some or all of the following: feasibility, development, software verification, systems verification, and/or software validation . Basic competency/knowledge of lab system communication and networking connectivity Working proficiency and communication skills in verbal and written English. Preferred Qualifications: Microbiologist with clinical, research, or other microbiology lab experience . Experience in an ISO/FDA-regulated environment as a member of a product development organization (medical device or biotech industry) . Experience working in a clinical or industry (food, veterinary, pharma, cosmetics) laboratory, especially with bioMerieux products such as VITEK, V IRTU O, etc . 2 or more years of experience with Full Stack Java development, including HTML 5, CSS, Bootstrap, JavaScript, Angular, and Java J2EE. Spring, JPA/Hibernate, SOA, REST services using Spring Boot and Swagger A+/Network+ Certifications or similar experience Linux command line usage experience Scripting language (Python, Groovy, Bash, etc. ) Version control system ( Subversion, Git ) Build technologies like Gradle, Maven, Jenkins AWS (EC2, S3, Lambda Functions, EC S , EKS, Docker, RDS) Automated unit and integration testing Iterative software development methodologies and/or Agile Ability to develop and document deliverables compliant with established company design control and regulatory statutes #LI-JS1



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