Data Integration Manager

1 month ago

Orlando, United States Health First Full time

Position Summary

The Data Integration Manager provides high quality data integration and data management policies, procedures, process, and standards to the enterprise. Serving as a key member of the HFHP IT leadership.  The Data Integration Manager is responsible for directing and coordinating the support of all incoming and outgoing data files, managing, and overseeing the Extract, Transform, and Load (ETL) capabilities that support the Electronic Data Interchange (EDI) services. Management of these services will include service level agreement (SLA) success, production monitoring, quality auditing, regulatory, compliance, education, and workflow prioritization. This position is also responsible for coaching and developing associates by utilizing their strengths and assuring team productivity is within best practice for the health plan industry. 

Primary Accountabilities

  1. Leverage integration knowledge to oversee building, testing, and installation of electronic transaction interfaces with customers, suppliers, and 3rd party business partners. Interfaces include all ETL, EDI and semi-structured data such as XML and JSON
  2. Oversees data integration unit testing and end-to-end testing with customers, suppliers, and other business partners.
  3. Manage the creation of the technical data specifications for the technology groups (internal and external), accountable for root cause analysis, and performance tuning definition opportunities.
  4. Oversee the development of documentation to describe data integration policies, procedures, processes, and standards.
  5. Provide extensive support to various departments by participating in gathering business requirements, assessing needs, and designing new IT solutions to improve business efficiency and productivity.
  6. Provide daily monitoring of ETL and EDI job runs and logs to make sure all files process correctly, reconcile daily transactions to make sure each file is run, processed, and error logs are working appropriately. Accountable to lead the resolution of issues and communicate updates to the business stakeholders and leadership.
  7. Manage the collaboration and development of ETL and EDI project plans with all of its appropriate components (including communication with Trading Partners) to support individual tasks as well as PMO related project assignments.
  8. Manage vendor relationship through communication with external vendor’s lead contact ensuring SLA’s and SMART goals are implemented for turnaround and quality scores.
  9. Accountable for the reliable and effective ETL and EDI operations by monitoring production in a data integration capacity.
  10. Manages troubleshooting, analysis, problem solving, exception handling, and re- processing as necessary to ensure reliable operations.
  11. Coordinate and execute the daily ETL and EDI support activities to ensure the delivery of technical data integration services.
  12. Report weekly and/or monthly summaries to management showing metrics such as vendor performance (inventory workflow, including SLA and SMART goals) and adherence to contracted requirements.

 LEADERSHIP ACCOUNTABILITIES 

  1. Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First, and inspirationally leads the team to achieve that vision.
  2. Provide leadership, motivation, coaching, feedback and support to strengthen growth, development and wellness at work to build and foster effective, high performing teams.
  3. Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment.
  4. Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team’s and organization’s goals.
  5. Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates.
  6. Demonstrate fiscal acumen, contribute to, and support the strategic direction of the areas of responsibility and organization.

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