Engagement Center Specialist
3 weeks ago
Handles incoming service calls from clients, or potential clients, having questions regarding their current account relationships or seeking information about additional products and services. Completes client follow up resulting from inbound calls such as account maintenance, records research, and follow up on information requests. Makes outbound non-sales calls to support various departmental and company initiatives. Initiates client conversations to determine and appropriately address client financial needs, actively seeking sales referrals of the broad range of financial services and accounts offered by the bank and its affiliates. Maintains current and detailed knowledge of all bank products and services, as well as a working knowledge of non-bank services, such as brokerage and insurance, in order to effectively promote and refer these products. Essential Job Responsibilities _ _ Handles incoming service calls from customers including but not limited to: a. existing deposit and loan account inquiries , b. account maintenance requests, including name and address changes c. Online Banking and Mobile Banking access issues and inquiries, d. Online BillPay and Mobile Deposit inquiries, e. debit card transaction inquiries, hot cards, replacements, and new card account opening f. details on rates and promotional offerings , g. general "switchboard" type transfers to other employees, departments h. calls transferred from the integrated voice response system Completes client follow up resulting from inbound calls (i.e. account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients). Makes outbound client service and support calls. Initiates and actively participates in client conversations to determine and appropriately address client needs. Actively seeks financial products and services referrals. Maintains current and detailed knowledge of all bank products and services, as well as a working knowledge of non-bank services, such as brokerage and insurance, in order to effectively promote and refer these products. Participates in several departmental sales contests per year in support of sales referral goals. Maintains a sense of urgency when handling phone inquiries, client follow up, and other daily activities, focusing on providing clients with the most effective and timely service possible. Ensures that the established Quality Service Goals are personally achieved on a consistent basis. Completes all self-education assignments in a timely manner (i.e. online compliance training, supervisor-assigned readings/exercises). Productively utilizes non-phone time to review e-mail, read Insite articles, review procedural updates, and access any Insite resources available to enhance job knowledge. Bona Fide Occupational Qualifications _ __ High school diploma or equivalent is required. Exceptional customer services skills and excellent interpersonal and communication skills, and a professional manner are required. Proficient computer skills and ability to learn company utilized systems is required. Ability to work day, evening, and weekend hours, with possible shift changes, is required. May be eligible for Telecommuting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) *PLEASE CLICK "APPLY" ON PACAREERLINK PA. GOV. AND SEE "FOLLOW-UP INSTRUCTIONS" *
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Financial Solutions Specialist II
1 week ago
Greensburg, United States First Commonwealth Bank Full timeAs a First Commonwealth Financial Solutions Specialist II you will live out our Mission to improve the financial lives of our neighbors and their businesses. You understand the importance of the customer experience, and the role each employees plays in delivering on our Customer Service Promise every day. Through your involvement in day-to-day operations you...
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Account Opening Specialist
2 months ago
Greensburg, United States First Commonwealth Bank Full timeAs an Account Opening Specialist, you will provide exceptional service to our clients and deliver on our mission to “improve the financial lives of our neighbors and their businesses”. Your main responsibility is to act as the primary inbound and online contact for clients seeking to find the best products and services to meet their financial needs. You...
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Financial Solutions Center Manager
1 week ago
Greensburg, United States First Commonwealth Bank Full timeAs a First Commonwealth Financial Solutions Center Manager, you will live out our Mission to improve the financial lives of our neighbors and their businesses. You understand the importance of the customer experience, and the role each employees plays in delivering on our Customer Service Promise every day. You have a passion for building relationships,...
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Customer Specialist
1 week ago
Greensburg, United States Ascena Full timeAbout us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power...
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Customer Specialist
7 days ago
Greensburg, United States Ascena Retail Group Full timeAbout us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...
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Customer Care Specialist
1 week ago
Greensburg, United States Girl Scouts Western Pennsylvania Full timeLocation: Greensburg Position Description: The Customer Care Specialist serves as the first point of contact and provides high quality customer service to internal and external customers. The essential functions of the position include: Support functions of a multi-channel customer contact center to include answering incoming calls, managing and...
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Family Advocate
1 day ago
Greensburg, United States Regina Coeli Child Development Center Full timeJob DescriptionJob DescriptionNature of WorkTo promote the Head Start programs of family wellness and parent engagement and to support the implementation of the family engagement process. Operate as a liaison between classroom and home settings in the area of education, child development, health and mental health.Minimum Education & Experience...
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Accounts Receivable Specialist, Patient Pay
1 week ago
Greensburg, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...
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Greensburg, United States Bristol Myers Squibb Full timeWorking with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...
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Therapeutic Activity Asst.
1 week ago
Greensburg, United States Excela Health Full timeJob Summary: Position in the West Place Drop-In Center. The Therapeutic Activities Assistant who will model recovery based behavior in a community based behavioral health program. A Drop-In Center is a central place for self-help, advocacy, education and socialization. As a therapeutic activities assistant the job provides an opportunity for assisting mental...
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Greensburg, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...
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CRNP - CCP Mountain View - Full-Time
2 weeks ago
Greensburg, United States University of Pittsburgh Medical Center Full timeChildren's Community Pediatrics is hiring a Full-Time Certified Registered Nurse Practitioner to join our team at CCP Mountain View in Greensburg, PA. Hours: Full-Time 36 hours per week. Typical hours are 8am-5pm. One 8am-7pm shift per week. Saturday rotation 8am-11am between Labor Day and Memorial Day (closed Saturdays during the Summer). Location: 200...
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CRNP - CCP Mountain View - Full-Time
2 weeks ago
Greensburg, United States UPMC - Pittsburgh Medical Center Full timeJob DescriptionChildren's Community Pediatrics is hiring a Full-Time Certified Registered Nurse Practitioner to join our team at CCP Mountain View in Greensburg, PA. Hours: Full-Time 36 hours per week. Typical hours are 8am-5pm. One 8am-7pm shift per week. Saturday rotation 8am-11am between Labor Day and Memorial Day (closed Saturdays during the...
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Care Coordinator
4 days ago
Greensburg, United States Southeast Community Health Systems Full timeJob DescriptionJob DescriptionDescription:Job Summary: Responsible for direction of patient care in the ambulatory care setting. Consults with staff, physicians and Director of Nursing on nursing problems and interpretation of SCHS policies to ensure patient needs are met. Maintains performance improvement activities within the department and participates in...
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Behavioral Health Therapist II
7 days ago
Greensburg, United States University of Pittsburgh Medical Center Full timeAre you passionate about helping kids be their best selves? Join our team of Life Changers! UPMC Children's Community Pediatrics is hiring a Full-Time Behavioral Health Therapist II to support the office in Greensburg. Evening availability required to support the hours of operation Prior pediatric office experience strongly preferred. Sign on bonus...
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Medical Assistant/CNA/LPN
5 days ago
Greensburg, United States Indiana Regional Medical Center (IRMC) Full timePosition Summary: Promotes a professional practice image by the efficient performance of a variety of clerical and clinical related tasks designed to facilitate the smooth flow of patients and work throughout the organization. Assist the physicians with the examination and treatment of patients and perform routine tasks needed to keep the clinical office...
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Medical Assistant/CNA/LPN
4 days ago
Greensburg, Pennsylvania, United States Indiana Regional Medical Center (IRMC) Full timePosition Summary: Promotes a professional practice image by the efficient performance of a variety of clerical and clinical related tasks designed to facilitate the smooth flow of patients and work throughout the organization. Assist the physicians with the examination and treatment of patients and perform routine tasks needed to keep the clinical office and...
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Automotive Concierge
1 month ago
Greensburg, United States Hiring Winners Full timeJob DescriptionJob DescriptionAutomotive Concierge - Automotive - Delaney VolvoWe are currently seeking two part-time Volvo concierge specialists to add to our staff.You will work in a growing environment while interacting with the Volvo customers to deliver information in answering general inquiries about Volvo products. This position is approximately 30...
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Greensburg, United States Soliant Full timeMinimum 1+ years special education experience required.Job Title:Special Education Teacher (SPED) Location: Coal Center, PA Start: 24/25 school year, full time Caseload: Ages 3-22, 8-12 students (3-7 paraprofessionals) Guaranteedhours, competitive hourly pay,and a weekly direct deposit! Position: We are seeking a passionate and dedicated Special...
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Pediatric Coach
7 days ago
Greensburg, United States Acentra Health Full timeCNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company's mission, actively...
