Implementation Specialist I
1 week ago
***This position is Remote***
Job Summary
This position is responsible for planning, coordinating, executing, and overseeing the activities related to the implementation of hardware IT products and services to customers including small to mid-size, multi-site locations.
What you will do
- Serve as a primary point of contact for both internal and external customers during all phases of the implementation project to achieve defined success, while setting appropriate customer expectations.
- Manage multiple, simultaneous implementation projects and ensure timely and effective customer service expectations are met or exceeded.
- Track all correspondence and completed tasks to provide accurate record of account and project history.
- Recognize and resolve escalated customer issues.
- Professionally establish strong working relationships with other people and teams.
- Recognize and provide input into process improvement.
- All other duties as assigned.
Qualifications
Must have:
- Four or more years of related experience.
- High School education, vocational training and/or on-the-job training.
- Excellent customer service skills
- Excellent organization skills
- Excellent ability to professionally understand and diffuse stressful situations
- Experience with using standard office equipment, full Microsoft Office suite, CRM databases, remote access software, task management software
- Excellent verbal and written communication skills including inbound and outbound phone calls
- Excellent documentation skills
- Professional appearance and presentation skills required
- Intermediate level of technical knowledge, skills, and experience with installation and troubleshooting of IT networks and IT related products including but not limited to:
- Hardware for desktops, laptops, tablets, servers
- Current Windows operating systems
- Switches, routers, firewalls, access points, security software
- Peripherals, printers, scanners, displays, interface devices
- Data backup systems, software, and media
- Business productivity software, email, web browsers, security software
- Miscellaneous devices, cabling, memory, storage, add-on components
- Domain, user accounts, software accounts
- Network connectivity, wireless access, data cabling
- Healthcare related digital technologies, devices, and software preferred
- Strong time management skills and the ability to prioritize work
- Very good attention to detail and accuracy
- Customer service oriented and ability to work with and resolve complex issues
- Ability to plan and arrange activities
- Excellent interpersonal communication skills
- Excellent written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
- Ability to manage conflict
- Capacity to work effectively under pressure
- Analytical thinking
- Oversee small projects
- Identify and recommend continuous improvement opportunities
- Establish productive working relationships at multiple levels within the organization
Nice to have:
- Bachelor's degree preferred.
- Project management experience and, or certifications (CAPM, PMP, Project+, etc.) preferred
- Healthcare related digital technologies, devices, and software experience preferred
The posted range for this position is $18.00 - $25.00 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people.
- A career in the healthcare technology industry, with the ability to grow and realize your full potential.
- Competitive compensation.
- Excellent benefits package Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time.
-
Behavioral Specialist PT
3 months ago
American Fork, United States Wasatch Behavioral Health Full timeAre you passionate about making a difference in the lives of individuals facing behavioral health challenges? Join us at Wasatch Behavioral Health as a Part-Time Behavioral Specialist with our Vantage Point North program in American Fork, Utah. As part of our dynamic team, you will have the opportunity to work onsite at our facility, providing hands-on...
-
Behavioral Specialist PT
1 month ago
American Fork, United States Wasatch Behavioral Health Full timeJob DescriptionJob DescriptionAre you passionate about making a difference in the lives of individuals facing behavioral health challenges? Join us at Wasatch Behavioral Health as a Part-Time Behavioral Specialist with our Vantage Point North program in American Fork, Utah. As part of our dynamic team, you will have the opportunity to work onsite at our...
-
Behavior Specialist-American Fork(PT)
1 month ago
American Fork, United States Wasatch Behavioral Health Full timeJob DescriptionJob DescriptionJoin our dynamic team at Wasatch Behavioral Health as a Part-Time Behavior Specialist in the STRIDE Program located in American Fork, Utah. This role offers an exciting opportunity to make a meaningful impact on the lives of individuals in need. As a Behavior Specialist, you will have the chance to apply your skills and...
-
Events Specialist
3 months ago
American Fork, United States KT Tape Full timeJob DescriptionJob DescriptionEvents SpecialistWe are hiring for an Event Specialist to join a rapidly expanding & successful team, participating in events within the world of sports, health & fitness, all over the U.S. You will be the onsite face of our brand as you and your events team interact with consumers. This role plays a crucial role in the...
-
Behavior Specialist/Human Service Worker
2 months ago
American Fork, United States Wasatch Behavioral Health Full timeJob DescriptionJob DescriptionJoin our team at Wasatch Behavioral Health as a full Time Behavior Specialist at our Vantage Point North Center in American Fork, Utah and make a real impact on the lives of adolescents in need of short term care. As a key member of our Vantage Point North Program, you will have the opportunity to work onsite, providing hands-on...
-
Specialist, Systems Engineer
2 months ago
American Fork, United States L3Harris Technologies Full timeJob Title: Specialist, Systems Engineer Job Code: 11360 Job Location: Salt Lake City, UT Job Schedule: 9/80 Job Description: The System Engineer Test position owns the test process, including concept, design, root cause analysis, and corrective action. This Engineer will become a subject matter expert via collaboration with Design and Systems Engineering....
-
Paramedic, EMT-P
2 months ago
American Fork, United States Biolife Plasma Services Full timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Licensed Practical Nurse, LPN
4 weeks ago
American Fork, United States Biolife Plasma Services Full timeJob DescriptionBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my...
-
Paramedic, EMT-P
4 weeks ago
American Fork, United States Biolife Plasma Services Full timeJob DescriptionBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my...
-
Paramedic, EMT-P
3 months ago
American Fork, United States Biolife Plasma Services Full timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Electric Vehicle PLM Documentation Specialist
2 months ago
American Fork, United States Power Innovations International Full timeJob DescriptionJob DescriptionSalary: The EV/EE PLM Documentation Specialist is responsible for accurately and efficiently managing product data into the PLM system and ensuring the integrity and completeness of the information. The role requires meticulous attention to detail, organizational skills, and a strong understanding of SAP software and proprietary...
-
Paramedic, EMT-P
2 months ago
American Fork, United States Biolife Plasma Services Full timeBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Licensed Practical Nurse, LPN
1 month ago
American Fork, United States Takeda Pharmaceutical Company Ltd Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Registered Nurse, RN
2 months ago
American Fork, United States Biolife Plasma Services Part timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Licensed Practical Nurse, LPN
2 months ago
American Fork, United States Biolife Plasma Services Part timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Paramedic, EMT-P
2 months ago
American Fork, United States Biolife Plasma Services Part timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Medical Imaging Specialist
2 weeks ago
American Fork, Utah, United States Intermountain Healthcare Full timePosition Overview: The Medical Imaging Specialist is dedicated to providing empathetic and suitable patient care while conducting MRI scans under the supervision of a physician to aid in the medical evaluation or treatment of injuries. Position Highlights: Sign-on Bonus: $5000.00 Department:Location:American Fork Hospital Scheduled Weekly Hours: 40 hours...
-
Equipment Maintenance Technician
7 days ago
American Fork, Utah, United States Aerotek Full timeAbout the RoleAerotek is seeking a skilled Reliability Specialist to join our team. As a key member of our maintenance team, you will be responsible for ensuring the optimal performance and reliability of our equipment.Key ResponsibilitiesPerform routine maintenance tasks, including lubrication, cleaning, and inspection of equipmentIdentify and troubleshoot...
-
Orthopedic Specialist
5 days ago
American Fork, Utah, United States SUMO Medical Staffing Full timeJob Title: Orthopedics PhysicianJob Summary: SUMO Medical Staffing is seeking a highly skilled Orthopedics Physician to join our team. As a key member of our medical staff, you will be responsible for providing exceptional patient care and advancing the field of orthopedic medicine.Key Responsibilities:Diagnose and treat a wide range of musculoskeletal...
-
Sales Account Manager III
1 month ago
American Fork, United States Henry Schein One Full timeJob DescriptionJob DescriptionThis opportunity is remote within the United States.Job Summary Account Managers are software technology sales professionals who understand the dental market vernacular, are experts in multiple technical software solutions (across the Henry Schein One portfolio of products), and manage multifaceted buying cycles with Henry...
