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Veterinary Receptionist
4 months ago
At Wake we are focused on providing exceptional quality medicine to our patients and top-notch customer service to people who love animals just as much as we do. A positive attitude, great communication skills with staff and clients, and a strong work ethic are essential. Exy-Vet experience is a plus. The candidate should also be able to multi-task and thrive in a team environment.
We are looking for a part-time receptionist to work every other weekend.
Veterinary experience is a must (either as an Assistant or Receptionist)
This position will be in the Urgent Care Department 7 am - 5 pm
Primary responsibilities and skills desired include:
- Greeting and interacting with clients in a friendly, professional, and efficient manner
- Receiving and managing incoming calls on a multi-line phone system
- Accommodating client needs with a culture of saying yes
- Scheduling patients for appointments in accordance with hospital scheduling guidelines
- Obtaining medical and other information from referring veterinarians when needed
- Receiving deposits and payments and explaining payment options to clients
- Balancing the cash drawer/keeping the daily report up to date
- Entering client communication into Ezy-Vet
- Communicating efficiently with a staff member to organize case flow
- Cleaning duties of the lobby, reception area, restroom, and parking lot
- The choice between two medical plans with prescription drug benefits
- Dental and vision coverage
- 401(k) Savings Plan with employer match, including immediate vesting
- Life insurance for yourself, your spouse, and eligible dependents
- Paid time off / holidays
- Flexible schedules
- Health Savings Account available
- Short-term disability available
- Supplemental critical illness and accident plans
- Uniform allowance
- Employee assistance program
- Generous pet care discount for employee pets
- Continuing education opportunities
- Strong career growth and personal development opportunities
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