Customer Delivery Architect

5 days ago

Herndon, United States Cisco Full time

* The successful applicant will be performing work on US Government classified environments and, therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have an active TS/SCI US Government Clearance*. What You’ll Do Take your career to the next level by joining a Cisco Team supporting significant business and technology transformations for our Federal Department of Defense (DoD) customers This position requires a motivated, experienced Customer Delivery Consulting Architect to support Enterprise Networking, Automation, Core Routing/Switching, and Wireless in a sizeable strategic enterprise organization aligned with aggressive transformational agendas. We are "Cisco's Face to the Customer," working in a fast-paced, high-impact environment as a critical, visible contributor to the Cisco/Client team. You possess a seasoned mix of broad collaboration technology knowledge, specific area expertise, and excellent communication and consulting skills. As a Customer Delivery Architect who specializes in Cisco solutions, you will support the Department of the Air Force (DAF) customer by providing journey maps, architectures, high-level designs, and proofs of concept, as well as advising on low-level designs to the Air Force and Space Force major commands and units. In addition to day-to-day customer activities, training and mentoring other architects, tech leaders, and engineers will be required. Customer Deliver Architects drive regional CX projects and customer-based project initiatives. Customer Delivery Architects align and drive focused work with customers' business strategies and objectives. They are expected to present the overall status of projects and delivery as part of the Quarterly Business Review. Architects will also provide backup support on other Advanced Services accounts. Who You’ll Work With The DAF team is comprised of geographically dispersed architects, tech leaders, and engineers who design, architect, and support work on critical DoD-owned networks with leading-edge Cisco solutions. This team is leading the way in providing foundational architecture, engineering, and operations support to the DAF customer who expects their networks to perform at the highest possible levels. We work with our customer and the DOD through the development of complex architectures and designs, implementation support of Cisco leading-edge technologies, and delivery of optimization services to one of Cisco's largest customers in the United States. Strong relationship-building and interpersonal skills are traits of successful senior consultants in this organization. We are intensely focused on continuous development and training on new products/technologies that keep us in a leading position as industry network consulting leaders. As part of this team, you will work directly with our customers and gain hands-on experience and exposure to their networks. You will collaborate on a variety of projects that have a real impact on the lives of military service members. We will value your ideas and perspective on how to get things done. You will work on IT infrastructures and help deliver business and technology solutions from data, security, mobility, and cloud. Who You Are Required Skills: · CCIE or multiple CCNP, or higher certifications, or equivalents · Ability to lead, articulate a vision, influence, and guide teams in dynamic strategic environments through design, deployment, analysis, and troubleshooting of complex networks. · Strong written and verbal communication, interpersonal communication and presentation skills, relationship-building skills, and ability to work autonomously and thrive in a transformational environment. · Capable of evaluating risks, anticipating issues, proactively collaborating, and leading resolutions. · Significant experience with end-to-end architecture/design work, strong analytical and problem-solving skills, and ability to troubleshoot complex technical problems. · 10+ years of experience as a network consultant supporting Cisco technologies/products in large-scale enterprise environments. · 10+ years with DAF IT and/or cyber solutions · Deep understanding of enterprise network architecture · Foundational knowledge of Enterprise Networks, Unified Communications, and Security technologies · 2+ years of large-enterprise architecture consulting experience as an architect or tech leader; large-scale enterprise design and deployment experience · Ability to travel to customer sites inside and outside the Continental United States up to 25%. · Working knowledge of software programmability, automation, orchestration, and/or virtualization · Demonstrated expertise in a broad range of technologies and delivery methods. · Military Veterans who meet these requirements are encouraged to apply. · Active TS/SCI US government clearance required. Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give-and-take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA). We take accountability, bold steps, and differences to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you with us *LI-VL1 #CJ Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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