Business Systems Analyst
1 week ago
Business Systems Analyst
Location: Itasca, IL
Description
United Business Mail is seeking a detail-oriented Business Systems Analyst to join our dynamic team. The ideal candidate will play a critical role in gathering and documenting business needs then translating those into technical specifications while maintaining a high level of process improvement and efficiency. The Business Systems Analyst will also be responsible for process analysis, stakeholder communications, and systems support.
Responsibilities:
Requirements and Process Management (75% of the job function)
- Translate business requirements into clear technical specifications including defining business rules, validations, security requirements.
- Create web application wireframes to support development projects.
- Document current and future web application processes and workflows.
- Identify and propose process improvements to enhance web application efficiencies.
- Develop comprehensive end-user training materials including documentation and video tutorials.
- Conduct in-depth requirements gathering sessions with stakeholders
- Facilitate training sessions for internal and external clients.
- Collect and analyze end-user feedback to drive continuous improvement.
- Serve as a critical liaison between end-users and the development team.
- Help manage timelines and deliverables.
- Develop detailed test plans aligned with project requirements.
- Perform User Acceptance Testing (UAT) sessions.
- Execute functional and regression testing.
- Track project deliverables and monitor critical timelines.
- Maintain comprehensive documentation of requirements, test cases, and issues.
Requirements:
- Bachelor's degree in Business Administration, Information Systems, or a related field.
- 3 years of experience in business analysis, systems implementation, or a related role.
- Experience in mail postal optimization, postal logistics, or a background working in the mail industry heavily preferred.
- Strong analytical and problem-solving skills.
- Excellent communication abilities (written and verbal).
- Proficiency in Microsoft Office Suite and project management tools.
- Experience with requirements management and testing tools.
- Willingness to exceed customer expectations through exceptional problem-solving skills.
- Well-organized, self-directed team player with excellent documentation management skills.
- Excellent communication and stakeholder management skills.
- 2 years of experience performing User Acceptance Testing (UAT).
- Comprehensive Medical, Dental, and Vision coverage
- 401k matching with financial workshops
- Company sponsored Short term disability
- Long Term Disability
- Life Insurance
- Monthly employee initiatives with an emphasis on fun and wellness
- EAP program
- Career advancement opportunities
- Role has a future option for hybrid flexibility at supervisors discretion
- Salary Range: $75,000 to $85,000
Salary Description
$75,000 - $85,000
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